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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
929 Reviews

929 Reviews of Donalson Chevrolet Buick GMC - Service Center

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July 28, 2025

Dealership never fixed all the issues with our vehicle after repeatedly bringing it back. Each time we left the dealership a new code would show up on our vehicle, we would have to take off work to bring More

by COREYLEMAIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jewel Payne
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Great service, made buying my truck easier. I would buy from here again. Two thumbs up. More

by coltonbrownson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Excellent work and prompt service, friendly and knowledgeable staff. Very professional. Great at taking care of customers. More

by COOP2506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Jewel paynel did a wonderful job. My oringial app. was on thursday so i dropped it off on monday and it was done on a day earlier on wednesday. Also give a thanks to Meagan,Niclole a More

by THOMASMORE702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Brunner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Johnson and charlie Ozan
July 09, 2025

Thank you for all your help. Fast and friendly service. I recommend them to anyone looking for a new vehicle. We LOVE our truck! More

by Regina Kress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Great people and great service they go above and beyond what you would expect from anyone More

by donniebaker409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

This service was very good. But I have to brag on the person who helped when we broke down last month. We called and they helped telling us what to do and then called back to More

by sharronwood66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Fast and friendly, a great experience. My vehicle was handled quickly. Thank you Donaldson GMC Service More

by michael@hendrixs.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

My silverrod was fixed in just six hours. I was surprised when Janna told me the repairs were just $27.00 dollars and everything was covered by the warranty. Thumps up More

by memedt123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Janna Weatherspoon always makes our experience with Donalson’s service department excellent. She always has a smile on her face and keeps us updated on our cars. More

by TONIGRANT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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