Donalson Chevrolet Buick GMC - Service Center

The service technician was knowledgeable and polite and very helpful to me when I asked her questions very helpful to me when I asked her questions More

Jewel is the best advisor in east texas. She kept me updated the whole time my car was in the shop. She kept me updated the whole time my car was in the shop. More

Appointment was made online and Service Advisor communicated almost immediately to verify. Service was performed as needed and at a reasonable time frame. Courtesy vehicle wash was sub par, can't communicated almost immediately to verify. Service was performed as needed and at a reasonable time frame. Courtesy vehicle wash was sub par, can't expect too much, it was free! More

Great service like always on our diesel 2500 all there service agents are great as always can thank them enough. service agents are great as always can thank them enough. More

She took care of everything with class. The mechanic got the repair done in a timely manner. I was very appreciative of the service I received. The mechanic got the repair done in a timely manner. I was very appreciative of the service I received. More

Jewel always takes excellent care of me and my vehicle. I told her of an issue I had and she immediately looked at it and ordered the parts to repair it. My car was serviced as I requested and I needed a f I told her of an issue I had and she immediately looked at it and ordered the parts to repair it. My car was serviced as I requested and I needed a filter which they asked me about before replacing it. I can always depend on the service department to take care of my needs. More

Came in to get my yearly auto inspection during lunchtime and was expecting to wait a while. I only had to wait maybe 15 minutes and was on my way home. Thanks and was expecting to wait a while. I only had to wait maybe 15 minutes and was on my way home. Thanks More

When I purchased my vehicle, the experience was amazing, and when it was time for service they were fast and evening was so convenient. and when it was time for service they were fast and evening was so convenient. More

The dealership is the best I have used. The service department is great. Salesman is great.🌷 The service department is great. Salesman is great.🌷 More

After being very upset at GM for not having the part to repair my 2021 AT4, Janna at Donaldson came through. Once the part came in, Janna called to schedule my appointment and had a loaner truck there for repair my 2021 AT4, Janna at Donaldson came through. Once the part came in, Janna called to schedule my appointment and had a loaner truck there for me to use. Service is very important to me. She was honest about the time it would probably take to get this repaired since many other vehicles were also waiting on parts. They actually finished the repair early and all is good. Never thought I would be so happy to get back in my truck! More