Donalson Chevrolet Buick GMC - Service Center
Silsbee, TX
888 Reviews of Donalson Chevrolet Buick GMC - Service Center
They were not prepared for original scheduled recall appt for steering wheel replacement. Had to reschedule. We live 40 minutes away. The steering wheel was replaced. But, now the steering is off as the stee for steering wheel replacement. Had to reschedule. We live 40 minutes away. The steering wheel was replaced. But, now the steering is off as the steering wheel was not aligned properly. There were no driving issues when we brought it in. More
The windshield was heavily damaged when we bought the truck. Donaldson agreed to fix it. It was supposed to be ordered and us notified when it was ready to be installed. However, after several attempts t truck. Donaldson agreed to fix it. It was supposed to be ordered and us notified when it was ready to be installed. However, after several attempts to get someone to update us we got nothing. I called several times only to be put off. We were told the windshield was ordered when in fact it had not been. Finally after about 3 1/2 months it got fixed. I understand that parts etc. haven't been readily available, but i feel that someone should have kept us informed instead of me having to repeatedly call. More
Good place to take truck for service. Wife took my truck in since I don’t work a normal 9to5 job. Too bad they are not open on weekends for oil changes. Wife took my truck in since I don’t work a normal 9to5 job. Too bad they are not open on weekends for oil changes. More
Very pleased with the results and service that was done the staff was very helpful the staff was very helpful More
Donalson Chevrolet GMC are always great. They are kind, professional, honest. They are my go to shop. They are kind, professional, honest. They are my go to shop. More
Professional and prompt service Staff is friendly and helpful Waiting area is clean and accommodating helpful Waiting area is clean and accommodating More
Oil and filter changed tires rotated. Explained upcoming services that I would need. In and out on time. Explained upcoming services that I would need. In and out on time. More
I have been a Customer at this Dealership for the past 30-40 years. Probably purchased at least 12-15 vehicles during that time period. Jewel, Janna, Megan and Bob, Service Mgr., have always been very h 30-40 years. Probably purchased at least 12-15 vehicles during that time period. Jewel, Janna, Megan and Bob, Service Mgr., have always been very helpful and friendly. All are top notch in my opinion and do an excellent job More
Got an oil change. Service was quick and everyone was so friendly. Nice waiting room. Service was quick and everyone was so friendly. Nice waiting room. More