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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
898 Reviews

898 Reviews of Donalson Chevrolet Buick GMC - Service Center

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July 31, 2023

The staff is aways friendly and knowledgeable of my truck needs. I really appreciate their efforts to make things right during my visits. More

by james1622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

The employees are always friendly and courteous and the service is always completed in a timely fashion. More

by SHANE.VOISIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Williamson
July 30, 2023

So far the service that I have haddonefrom Donaldson has been satisfactory. I wouldtecommend to other customers. More

by TROY1940
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
July 30, 2023

Jewel is absolutely amazing. She was so upfront about everything and tried very hard to take care of me. She was there every step of the way. More

by Bradd McCelland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hilyar
July 30, 2023

Having visited both service dept. and sales, I can say that Silsbee chevrolet has won my business in comparison to the other dealers in this area. Though my issue in service hasn't b More

by rtneely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Donaldson employs the cream of the crop. Every person I have dealt with has been knowledgeable and very personable. Communication is top notch. More

by DABESTTHERECANBE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
July 29, 2023

Professional, friendly & kept appointment time as stated. Will definitely continue using Donalson as my dealership! More

by AshB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Williamson
July 28, 2023

I have taken my Cadillac in for service every 5000 miles since bought it x years ago, and will continue to do so as long as I own it. I love my car but when the time comes to buy a new one it will be at Do More

by JMMRLM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Nice friendly faces. Got me in and out in a timely manner. Will be back. More

by itsonlyus92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Williamson
July 28, 2023

They gain my trust after a bad experience . they tell you the truth and what’s best for your car More

by gmtinker52@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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