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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
888 Reviews

888 Reviews of Donalson Chevrolet Buick GMC - Service Center

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May 21, 2023

Made an appointment and got taken in within minutes and was out within 30 minutes!! More

by doris.parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Williamson
May 21, 2023

Always good service and quality work and professional. Quick service and friendly people to deal with. More

by djschichtel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
May 21, 2023

Eric promptly made the appt. for me and when i arrived Janna made sure my 1995 tahoe was put into serivice. This is really good..my grandfather was GM's ACDELCO plant manager aro More

by THOMASMORE702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
May 21, 2023

Jewel was very helpful, she even rode in truck to listen for problem to confirm It was there. More

by Txruggr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Will never purchase another vehicle from your dealership! No manpower to service my vehicle. Case closed. Cash buyer also! Goodbye forever! Adios! More

by Eel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janna Weatherspoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Although it took a while to complete, the dealership is offers to provide a complimentary rental that was well appreciated. More

by ROBINJOHNSTON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

It was good but they need to be able to perform an emissions test upon state inspection. More

by klacy@ohmstede.net
Recommend Dealer
Yes
Employees Worked With
Lady in service
May 19, 2023

Always willing to go the extra mile. The staff is very knowledgeable about what’s going on. More

by GLLITTLEFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Russo, Joe Isbell, Thomas Johnson
May 19, 2023

Donaldson is so professional and helpful. I drive 40 miles past two other GM dealerships to buy my vehicles and have all my service done at Donaldson GM. More

by GJOHNSON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

Met with a smile as I pulled in for service and oil change and in a timely manner More

by j_mikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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