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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
904 Reviews

904 Reviews of Donalson Chevrolet Buick GMC - Service Center

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April 21, 2023

Customer service is very good. The ladies answered all my questions. I bought my car here and have never had a problem with anyone I came in contact with. Thanks. More

by MELBAMCCLELLAND
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Charlie worked well with us as always He has sold us several vehicles over the years More

by jpohorence1
Recommend Dealer
Yes
Employees Worked With
Charlie Ozan
April 21, 2023

Always a good experience. Good mechanics and good pricing on their services. Got in on time and left as promised. More

by Rsb1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
April 21, 2023

The service is fast and friendly. No issues during the visit. I needed 5 more words... More

by ALLENSIZEMORE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Williamson
April 17, 2023

Donaldson does a good job in the Service Dept. but it just took a little longer than expected to get my car back since we couldn’t figure out what the problem was. More

by PATEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
April 16, 2023

Communication at the dealership is lacking and could be better especially in the service department. More

by Kandurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
April 16, 2023

Fast friendly easy to deal with. . knows how to treat people. Will always let them do my maintenance More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
April 16, 2023

Great Dealership that keeps you informed on status of vehicle. Great Service Team and Quick. More

by NAP2448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Russo, Latricia Chambliss, Jason Ortgies, Eric Williamson
April 16, 2023

Service provided was accurate and timely. Lady at reception as cordial and accommodating. Good service. More

by Sharkness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

Very friendly and fast service. I would recommend Donalson over all other Dealerships. Located in Silsbee Tx. More

by Paul Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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