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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
887 Reviews

887 Reviews of Donalson Chevrolet Buick GMC - Service Center

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January 25, 2023

Everyone there is so nice and they treated us like family. This is the only place I will take my truck from now on More

by jojowright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2023

I had to pay $145 for a 50cent fuse and I had Platinum extended warranty! ????????? More

by Philbrannan42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2023

Janna is always very helpful and was thoughtful about minimizing my wait time and assuring I really wanted to wash the truck on a rainy day. Excellent Service Department! More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

The staff was very prompt in getting my car taken care of and everyone was very friendly and courteous More

by COURTSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

Janna at the service department at Donalson is always so nice and helpful when I bring my vehicle in! More

by michellebeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latricia Chambliss, Kyle Wyant
January 22, 2023

Janna is great to work with. The work on my truck was done a little faster than I expected More

by STEVE_JEWEL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

Had an appointment, got right in for an oil change and right out with no long wait. The personnel were very friendly. More

by janice.allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

Thanks you did your job well. Thanks Thanks again. Thanks again thanks again Thanks again thanks More

by lcard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

Dealership is exceptional. Employees the best. They're friendly, professional and know how to give exceptional service. More

by WYEARY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie ozone
January 22, 2023

They give fast competent service. The service department is knowledgeable about my car. People are nice. Easy to schedule service that I can fit in. More

by Jammie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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