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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
887 Reviews

887 Reviews of Donalson Chevrolet Buick GMC - Service Center

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December 10, 2022

Janna Weatherspoon is awesome at her job. Great customer service, and always accommodating. Had truck in service, and was at work, she arranged to have my wife picked up Via shuttle, and le More

by greglea71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

Great people and service. Always feel satisfied with service and the people at Donaldson dealership More

by joswm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

Great service Everyone was very professional and I was well cared for I have always received excellent service from your people More

by PICOLLECT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

I like the people that work in the service department they are very nice and professional, they’ve answered all my questions every time I’ve been there, thank you guys so much More

by Juan gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

Best service department hands down! !!! Parts Dept is pretty great also. Enjoy doing business with them. :) More

by matthewsfamily318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheri in parts!!
December 07, 2022

I use the service department for all of the maintenance done on my Buick Enclave so far always please with the work. More

by jthompson1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Very good service work with me well met all my needs would recommend to others More

by kcole6
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latricia Chambliss, Jason Ortgies, Marty Balsimo
December 04, 2022

Very professional and polite! Staff was wonderful. Car was taken care of promptly.will definitely use y’all again. And when I’m in the market for another vehicle I will visit D More

by MGENTRY0308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2022

My experience in Service is always top notch! I have the real MVP of a service rep. She’s the best around! Love JEWEL PAYNE! The dealership should feel blessed to have the young lady. More

by mepaynetx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Great service, great staff, awesome maintenance crew, need work on the pricing lol, that’s enough More

by DEAR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawne Martin
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