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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
887 Reviews

887 Reviews of Donalson Chevrolet Buick GMC - Service Center

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October 22, 2022

Very courteous and pleasant customer representative. Kept me informed on repair costs and progress. Even took me in shop to inspect faulty parts, keep them, and talk with repair technician. Very happy w More

by LAS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
October 20, 2022

All employees that I encounter have been courteous and professional. Wait times have always been kept to a minimum. Customer service appears to be a priority with the Service Dept. More

by LWISE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2022

The service department was friendly, and gave great service. They even took care of my issues. More

by redow41@yahoo.com
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2022

Everyone at Donalson is always friendly and very helpful, from sales to service, they are great! More

by michellebeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latricia Chambliss
October 15, 2022

They were very helpful and courteous. even though they could not find anything wrong with our car, they had our car ready for pickup the same day. I trust them. More

by ADROPTINI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

Very good customer service at the service department. They always address my needs and questions at service appointments. More

by BOYGO12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

Service is always prompt, accurate and courteous. They are always willing to help in anyway they can. More

by GARYHENNIGAN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

Always friendly always fixed right the first time. Used them for years for sales and service More

by DON80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

Service was exceptional. Wrecker got to me in less than 15 minutes in Kountze. Janna treated me very nicely. She kept me informed and communicated with me as good as possible More

by Doyle Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latricia Chambliss
October 12, 2022

My visit was very professional, the service was very timely and the pice seemed very fair More

by RICHKERKAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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