Donalson Chevrolet Buick GMC - Service Center
Silsbee, TX
887 Reviews of Donalson Chevrolet Buick GMC - Service Center
Very courteous and pleasant customer representative. Kept me informed on repair costs and progress. Even took me in shop to inspect faulty parts, keep them, and talk with repair technician. Very happy w Kept me informed on repair costs and progress. Even took me in shop to inspect faulty parts, keep them, and talk with repair technician. Very happy with dealer service but not all happy with this GM/GMC engine's reliability. This was its second valve spring to fail. This should be a very rare occurrence but two on this engine and comments on web say otherwise. More
All employees that I encounter have been courteous and professional. Wait times have always been kept to a minimum. Customer service appears to be a priority with the Service Dept. professional. Wait times have always been kept to a minimum. Customer service appears to be a priority with the Service Dept. More
The service department was friendly, and gave great service. They even took care of my issues. service. They even took care of my issues. More
Everyone at Donalson is always friendly and very helpful, from sales to service, they are great! from sales to service, they are great! More
They were very helpful and courteous. even though they could not find anything wrong with our car, they had our car ready for pickup the same day. I trust them. even though they could not find anything wrong with our car, they had our car ready for pickup the same day. I trust them. More
Very good customer service at the service department. They always address my needs and questions at service appointments. They always address my needs and questions at service appointments. More
Service is always prompt, accurate and courteous. They are always willing to help in anyway they can. They are always willing to help in anyway they can. More
Always friendly always fixed right the first time. Used them for years for sales and service Used them for years for sales and service More
Service was exceptional. Wrecker got to me in less than 15 minutes in Kountze. Janna treated me very nicely. She kept me informed and communicated with me as good as possible Wrecker got to me in less than 15 minutes in Kountze. Janna treated me very nicely. She kept me informed and communicated with me as good as possible. The whole job was completed very quickly. I am very impressed. Thank you! Doyle More
My visit was very professional, the service was very timely and the pice seemed very fair timely and the pice seemed very fair More