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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

4.8
664 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 664 reviews

September 01, 2022

Salesman was very knowledgeable about the car we bought. He was very friendly and polite as was the finance manager More

by bunagal1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brunner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Balsimo
Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for your feedback and your business! Congratulations on the new-to-you vehicle, and we look forward to working with you in the future. -the team at Donalson

August 31, 2022

Very good service, very effective staff, fast attention, very good atmosphere and great service. Excellent customer service. More

by 0304ellie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
Aug 31, 2022 -

0304ellie responded

Thank you!

Aug 31, 2022 -

0304ellie responded

We are very happy with our new vehicle, thanks to Donalson Chrysler Jeep Ram

August 31, 2022

Mrs. Patty is amazing. I love her. She helped me find exactly what I wanted and answered all questions I had with a very detailed and informative answer so I was left with no doubt that I was getting the More

by Summers409
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

We will definitely be passing along your high praise! Thank you so much for this wonderful review. Congratulations on your new vehicle, and we appreciate your business! -the Donalson team

August 30, 2022

They did a good job on my truck thanks. Good dealer to take your truck to. More

by anthonybmartin88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for both your business and your feedback! We're happy to hear you were well cared for, and we look forward to seeing you next time. -the Donalson team

August 30, 2022

Out of all the new and used car purchases we have made this by far was the best experience ever!!!! When we went in on Saturday we were there maybe 2 hours and most of that time was waiting on the vehicl More

by mguidry1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brunner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Welker, Perry Jones
Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you so much for the high praise! It's fantastic to hear that Bryan took such great care of you, and we appreciate the time you took to share your experience. Congratulations on the new Jeep, and we'll be happy to work with you next time! Thanks again, the Donalson family

Sep 08, 2022 -

mguidry1 responded

You’re so welcome!! Just telling it like it is!! It was an amazing experience on something that I do not like to do. 🤣

August 30, 2022

Everyone was very helpful! Especially Nate. Any questions I had, he would readily answer them. More

by CHARLOTTENTEXAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Brunner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Avery
Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience, and congratulations on your new Jeep! We look forward to working with you in the future. -the team at Donalson

August 30, 2022

They were very accommodating. I had a ball game to get to. They made the buying process quick and easy. More

by Txhotrod68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brunner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty Serrato, Jimmy Haining
August 30, 2022

Everyone went above and beyond helping me and my wife and stayed late on a Saturday to get us taken care of.. would recommend them to all More

by eddiecdry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brunner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty Serrato
Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

We're happy to hear you had such a positive experience! Congratulations on your new Dodge, and thank you for your business. -the Donalson team

August 29, 2022

Tyler was my salesman I couldn’t have asked for a better salesman, customer service was on point! I buy a new vehicle every 2 yrs and he was definitely one of the best I’ve dealt with!! Thanks again Tyler! More

by frog2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustyn Fraley, Tyler Conn
Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you so much for your high praise! We'll definitely pass along your compliments. Congratulations on the new vehicle, and thank you for your business! See you in 2024! -the team at Donalson

August 29, 2022

I would like to thank myself for providing the best car buying experience of all time. Thank you. 10 stars!!!! Perry and Cody were great too!!! More

by Mr Welker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brunner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Haining, Bryan Welker, Perry Jones
Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

We are so happy to hear that you exceeded your expectations. 10 stars, wow! Thanks again for your business, and we look forward to working with you in the future. -the team at Donalson

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