Donley Ford of Mt. Vernon

While it is not Donley's fault that I had to wait 6 months for the truck I ordered, they did little to nothing to keep me informed of what was going on. In reading a Ford forum online, it became appar months for the truck I ordered, they did little to nothing to keep me informed of what was going on. In reading a Ford forum online, it became apparent that other dealers did far more to keep their customers informed as to what was going on during the delays this summer. More

I recently came in to buy out my leased truck. It was quick and painless! Jayme’s customer service is outstanding. Will definitely visit again for my next purchase. quick and painless! Jayme’s customer service is outstanding. Will definitely visit again for my next purchase. More

The dealership answered my questions and was informative and very helpful. I am very satisfied with the degree of flexibility shown during my visits snd subsequent purchase. and very helpful. I am very satisfied with the degree of flexibility shown during my visits snd subsequent purchase. More

Great vehicle and great people. The actual sale took longer than expected though (approx 2 hours). longer than expected though (approx 2 hours). More

Very easy to work with and kept in contact with me through calls and emails when they knew I wasn’t available to talk at work. They even worked to find us the best finance option available. Would defi through calls and emails when they knew I wasn’t available to talk at work. They even worked to find us the best finance option available. Would definitely work with them again in the future. More

I was very pleased with Tyler and his desire to help me with the purchase of a vehicle. I was able to find the Ford Escape Titanium Hybrid that I wanted and the purchasing process was very professional. I with the purchase of a vehicle. I was able to find the Ford Escape Titanium Hybrid that I wanted and the purchasing process was very professional. I look forward to working with Donley for my service needs. More

Jayme is very easy to work with, no pressure. He answered all my questions efficiently and we made the purchase of a new explorer. He then spent quite a bit of time explaining all the nuances of the new veh all my questions efficiently and we made the purchase of a new explorer. He then spent quite a bit of time explaining all the nuances of the new vehicles much to our satisfaction. More

This is our second purchase from Donley. It has been a great experience. The staff is very knowledgeable and helpful. We will return for future purchases great experience. The staff is very knowledgeable and helpful. We will return for future purchases More

Jim was super helpful & happy to help fulfill all our needs & request. I appreciate all his work! Thanks again for all of your help Jim! needs & request. I appreciate all his work! Thanks again for all of your help Jim! More

I was able to check in quickly and wait in a clean, comfortable waiting area. Service was performed quickly and I was on the road in less than an hour. comfortable waiting area. Service was performed quickly and I was on the road in less than an hour. More