Donley Ford of Mt. Vernon

First class operation with great employees. They make you feel like family and always make time to explain what is going on with your vehicles. feel like family and always make time to explain what is going on with your vehicles. More

they were very professional and they do great customer service and treat you with respect have been dealing with them for years and bought a few cars at Donley we are so lucky to have them in Mo service and treat you with respect have been dealing with them for years and bought a few cars at Donley we are so lucky to have them in Mount Vernon More

This is my second vehicle that I have purchased with Donley Ford. So you know I'm satisfied. The service was and has been great. Donley Ford. So you know I'm satisfied. The service was and has been great. More

Always good experience when I take my car to get serviced. They can always answer any questions I have. Thank you for the good work serviced. They can always answer any questions I have. Thank you for the good work More

Brought it in 2 different times for a popping noise. Both times the tech told me it was the license plate (even tho he supposedly fixed it the first time). On the RO it says he only drove it 5 miles and coul times the tech told me it was the license plate (even tho he supposedly fixed it the first time). On the RO it says he only drove it 5 miles and couldn’t confirm the noise. AS SOON as I pulled out of the dealership I heard it again. So now I’m going to have to take it in for a THIRD time to take one of the techs for a ride since 5 miles obviously is not enough to diagnose ANY problem. Get better technicians. More

We were very pleased with the great customer service that we received from Tyler, Jeff, and Scott! They were all very personable and quickly understood our needs. We felt like we got good value from the te we received from Tyler, Jeff, and Scott! They were all very personable and quickly understood our needs. We felt like we got good value from the team at Donley Ford! More

Great experience with your service department Jeff Armstrong is so professional and knowledgeable. It made my service call very pleasant. Thank you so much for taking care of my 2021 Ford Escape Hyb Armstrong is so professional and knowledgeable. It made my service call very pleasant. Thank you so much for taking care of my 2021 Ford Escape Hybrid More

The staff is always nice and respectful to me. I have always had a great experience with Donley ford. always had a great experience with Donley ford. More

Tyler at donley Ford was awesome, very patient with my situation and was always just a phone call away from answering any questions I had. situation and was always just a phone call away from answering any questions I had. More

I had a good experience at Donley Ford. Alicia was great for answering my online questions and Tyler was so nice and easy to work with. Would have been a 5 star if the manager had offered the same deal the for answering my online questions and Tyler was so nice and easy to work with. Would have been a 5 star if the manager had offered the same deal the first time I was there. Thanks to Tyler going to bat for me, a deal was eventually made and I got the truck I wanted. More