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Donley Ford of Mt. Vernon

Mount Vernon, OH

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676 Reviews

1455 Coshocton Ave.

Mount Vernon, OH

43050

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676 Reviews of Donley Ford of Mt. Vernon

June 26, 2021

They kept me informed every step of the way on the progress on my vehicle. They provided me with a courtesy car until mine was repaired. The staff are amazing! More

by Kathryn Grubaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Beaver and the other
Jun 28, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the awesome review! We're glad the team was able to get you taken care of properly and get you back on the road again! We will share your feedback with Tina and the rest of the team and we look forward to your next visit!

June 25, 2021

The sales representatives at this dealership were extremely friendly. They found me the vehicle that I was looking for. And the buying process was simple and easy. More

by amyconan.schneider7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin, Brad Bennett
Jun 25, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the awesome review! We will surely share this with the sales team and we look forward to working with you again in the future! If you have any questions along the way, please feel free to reach out!

June 25, 2021

Great experience with fantastic sales team! Fast friendly service that handled the entire process from start to finish with respect and understanding of exactly what I wanted. No hassle with no pre More

by wayne.welty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin, Jeffrey Renner, Alicia Childs
Jun 25, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the fantastic review! We are happy to hear that the team gave you an exceptional buying experience! We will share this with the sales team and if you have any questions, please don't hesitate to reach out!

June 25, 2021

Over the years have purchased a number of cars at Mt. Vernon location. Also had vehicles serviced always happy. Great experience. Thanks. More

by carchaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin, Jeffrey Renner
Jun 25, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review! It's a pleasure hearing of our repeat customer's positive experience! We truly appreciate your continued business and we look forward to working with you more, for years to come.

June 25, 2021

Donley Ford is extremely easy to work with. Brad and Tyler made the purchase process incredibly effortless. I would highly recommend Donley Ford to anyone looking for a vehicle. More

by Brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett, Tyler Duncan
Jun 25, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the positive review and recommendation! Brad and Tyler will be happy to hear it! Thank you for allowing us to assist you in your car buying process! We look forward to working with you again in the future!

June 19, 2021

Anyone can service a car. Your desk personnel took the time to care. Someone called to reschedule an appointment. They listened. They cared. That's service. More

by Mimi barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina @ Service
Jun 21, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review, this is what we love to hear! We know that our customer's time is extremely valuable! Tina will be happy to hear this. We look forward to working with you again in the future and thank you for your business!

June 17, 2021

I'm always in and out and taken care of in record time. I get my oil changed and my check ups at this Donley in MOUNT Vernon ohio. More

by elfredalg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt, Jeffrey Renner
Jun 17, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review! We're glad to hear about your positive experiences with us! We will share this with the team and we look forward to working with you more for years to come!

June 13, 2021

Very pleased with my experience at Donley Ford. Only post sales complaint I have concerns the fact that I wasn't shown a printed form listing the cost for purchasing a premium care package for a new Ford Edg More

by RONFOX19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt, Jeffrey Renner
Jun 16, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for you review! I hope that when our Finance Manager reached out he was able to help you find that information in your paperwork. Please let us know if you need anything additionally!

June 11, 2021

I have been coming to Donley for over ten years. I come there because I have confidence that my vehicles will be serviced right. We will be replacing our 2011 escape in the next year or so. We will be ch More

by grigg687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Antill
Jun 11, 2021 -

Donley Ford of Mt. Vernon responded

Thank you Gary, for the awesome review! You are truly a valued customer! We look forward to assisting you with your next vehicle purchase! Let us know if you have any questions along the way in your searches!

June 11, 2021

Great service! Done fast, was given a ride to work and picked up to get my care. Awesome people!! I will continue to use Donely’s More

by Judith.henwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in service and the gentleman that always takes me to work and picks me up
Jun 14, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review! We always enjoy hearing from our repeat customers, your business is truly valued! We will share this with Jeff and the rest of the service team and we look forward to your next visit!

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