Donley Ford of Mt. Vernon

I was very pleased with all aspects of Donley's service department from making the appointment, my arrival, the explanation of all the work that would be performed and payment process. ALL people from the department from making the appointment, my arrival, the explanation of all the work that would be performed and payment process. ALL people from the service manager, scheduler and technician were super! More

Pleasant experience. Parts for repair were ordered and arrived as scheduled. Appointment for repair was timely and completed on time as promised. Appreciate the service department keeping to the schedule. arrived as scheduled. Appointment for repair was timely and completed on time as promised. Appreciate the service department keeping to the schedule. More

Huge thanks to Brad and Tyler at Donley Ford of Mount Vernon for helping me find my new Ford Edge. They wouldn't let me settle on something that wasn't what I'd asked for, and didn't stop until we found Vernon for helping me find my new Ford Edge. They wouldn't let me settle on something that wasn't what I'd asked for, and didn't stop until we found the perfect fit. Tyler was awesome at keeping me in the loop the whole time (and even towel drying her off after the rain before I picked her up) and I have to commend them both for being able to do most everything virtually since I live in Akron nearly 2 hours away. They were able to finance us easily through a bank we trust as well. Excellent service! More

EXCELLENT TEAM!FOUND us the SUV my wife wanted. Follow EXCELLENT TEAM! FOUND us the SUV my wife wanted. Follow up and coordination was PERFECT - right down the red bow on the car as we got to the dealersh EXCELLENT TEAM! FOUND us the SUV my wife wanted. Follow up and coordination was PERFECT - right down the red bow on the car as we got to the dealership. Internet sales coordinator Autum through the buying process with Jayme and financing with Jeff - found us 1.9% on a used 2020 with Chase!!!! It DOES NOT get any better! THANKS! More

Jim was a very personable salesman and did what he could to answer questions that I had. I would recommend him to anyone that is looking for a new or used car. to answer questions that I had. I would recommend him to anyone that is looking for a new or used car. More

From the first contact through the purchase process there was a commitment to personalized professionalism. I bought a car from Donley because my grand daughter said the service department treated her so wel was a commitment to personalized professionalism. I bought a car from Donley because my grand daughter said the service department treated her so well when she took her truck she purchased elsewhere for service. She said her next purchase would be from Donley. So did I. So was mine. More

Got everything approved and they sold it to someone else. Looked at another and took 3 days to get it so could see it. Bought from millersburg Chevrolet instead. Looked at another and took 3 days to get it so could see it. Bought from millersburg Chevrolet instead. More

Very pleased with my experience at Donley Ford of Mt. Vernon! Everyone was kind and easy to work with. They made car shopping easy and enjoyable! Vernon! Everyone was kind and easy to work with. They made car shopping easy and enjoyable! More

Everyone was very helpful. Worked hard to make sure I got what I wanted. Wasn't pushy like a lot of car salesman. Would definitely go there again. what I wanted. Wasn't pushy like a lot of car salesman. Would definitely go there again. More

Ryan and team went out of their way and found me exactly what I wanted which was the Ford Ranger XLT, It was the best buying experience i every had , Thxs Donley Ford what I wanted which was the Ford Ranger XLT, It was the best buying experience i every had , Thxs Donley Ford More