Donley Ford of Mt. Vernon

Jim was great to work with. We took almost a month to finalize our deal due to house closing pushes but he was patient and checked in with us but wasn't pushy! We originally was going to get a truck from finalize our deal due to house closing pushes but he was patient and checked in with us but wasn't pushy! We originally was going to get a truck from his lot but last minute I wanted a different color (really the color I wanted all along) and he rolled with it and found my dream truck in no time! We love dealing with Donley! We have all our service done here. Everyone is always helpful and friendly and it's always a great experience. Buying our first vehicle from them was no different we will be back! More

Needed brake light fixed that I became aware on Sunday evening. I went to the online scheduling and found a time slot on Monday at 8:30 a.m. evening. I went to the online scheduling and found a time slot on Monday at 8:30 a.m. More

I bought my last car from them I love the car. They have always treated me well when I have come in the be serviced. have always treated me well when I have come in the be serviced. More

The car was serviced as expected and pick up and drop off went quickly. And the cost was what I was expecting. Service area was very clean, and greeted with a smile went quickly. And the cost was what I was expecting. Service area was very clean, and greeted with a smile More

Great people that always comes thru on doing a great job. Take the review as stated or don't ask me to give one. Okay? Take the review as stated or don't ask me to give one. Okay? More

I had a very pleasurable with my salesman Rob Ball in my purchase of my F 150 pickup truck I will return to Donleys for my next purchase Larry Hatton purchase of my F 150 pickup truck I will return to Donleys for my next purchase Larry Hatton More

Very good mechanics. They get your vehicle done quickly and accurately. The employees are very friendly and have very good mannerisms. The building is nice and clean and accurately. The employees are very friendly and have very good mannerisms. The building is nice and clean More

Very happy with our experience at Donley. Our questions were all answered, we got the vehicle we wanted and they worked hard to make sure we got into it. were all answered, we got the vehicle we wanted and they worked hard to make sure we got into it. More

Brian Antill aka Batman found exactly what I was looking for. Brad Bennett assisted with the paper work and explained everything very thoroughly. I appreciate the attention to detail that both of these gen for. Brad Bennett assisted with the paper work and explained everything very thoroughly. I appreciate the attention to detail that both of these gentleman presented during my truck buying experience! More

I went to Donley today 8/18/20 not really knowing what to expect. I’ve worked really to clean up my credit but I didn’t know if I would be able to get anything I know I wanted a Ford Explorer or a Ford Escap expect. I’ve worked really to clean up my credit but I didn’t know if I would be able to get anything I know I wanted a Ford Explorer or a Ford Escape. I test drove 3 Escapes and picked the one I wanted they did everything in their possible power to help me get it. They took the time with me and explained everything and made me feel like they truly appreciated my business. A shout out to Jim Casebolt for helping me figure out how to use my phone on the car radio 😊 I love my car! I will definitely be back if I ever need to do business again. Thank you Mt Vernon Donley Ford for a pleasant experience! More