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Doral Acura

Doral, FL

4.6
2,519 Reviews

10455 NW 12th St Suite A

Doral, FL

33172

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2,519 Reviews of Doral Acura

February 01, 2021

Your personnel is awesome, courteous, knowledgeable, respectful, wonderful. The service is equally amazing. Mr. Vidal Nunez is truly a gift to your company and to your clients. More

by THEFUEGOS
Recommend Dealer
Yes
Employees Worked With
Vidal Nunez, Daniel Quevedo, Viviana Usme
January 30, 2021

The service was excellent. The service personal very friendly and courteous. In addition to that I am sure I will be back if I ever need anything else with my car. More

by BJ031332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saili Triana Almeida
January 29, 2021

I had a great experience at Esserman. My salesman, Daniel michelena, was extremely knowledgeable and courteous. He worked closely with me during the discussions and the test drives. Once I made a decision th More

by ALAN SMITH
Recommend Dealer
Yes
Employees Worked With
Daniel Michelena
January 29, 2021

Technician not knowledgeable, I feel I was deceived and work done did not resolve my issue. I now have to trash my car after paying More

by MIRTHA38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Saili Triana Almeida
Jan 29, 2021 -

Doral Acura responded

I understand your concern with the water leak on your 2005 Acura TSX. Esserman International will be glad to get the shop foreman involved to inspect with the technician. We recommend you bring your vehicle in, to verify the leak and perform further diagnosis. A refund for repairs that were performed will not be refunded. You, your spouse, and insurance adjuster were demonstrated the proof of the sunroof frame with napkins shoved deep inside, so that repair was indeed needed. After we verify your leak, we will come to a decision with management on the solution to the issue of your current leak. Please advise which day and time would suit you best to come in for your concern. Kind Regards,

January 29, 2021

The customer service and experience provided by Sali are excellent. The reception and checkout are quick and efficient. I will continue to service my car at Esserman. More

by RMARTELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saili Triana Almeida, Sebastian Aquino
January 29, 2021

As usual, I had a excellence experience at Esserman. Daniel were able to get me a loaner while the mechanics check why my engine light came on. Saili kept me up to date on what was going on and what ne More

by BLUE_TRACK_99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saili Triana Almeida, Daniel Quevedo
January 29, 2021

Vidal really made the leasing process for me easy as pie. He explained everything clearly and accurately. I was glad to have him with me. More

by CANGASCARIDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Guerra, Vidal Nunez
January 28, 2021

I highly recommend Esserman Acura. I recently leased my second MDX from them. Miguel Larrea was my sales person and Abdel Yoda handled the deal. They came through with the deal I wanted. Worked quickly and More

by LIDEARMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Larrea, Abdel Yoda, Rene Fernandez, Ozzie Gonzalez
January 27, 2021

The service area staff was so personable and friendly. I was pleasantly surprised at the courteous & polite nature of everyone I interacted with. Going to get a vehicle serviced, generally isn’t looked for More

by Houstonbam
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
A short black gentleman , Saili Triana Almeida, Sebastian Aquino
January 27, 2021

René did a great job helping and advising about services and products. He helped me getting car on time and clean. Overall, I'm satisfied with car service experience given. More

by NELSONMONTESBONO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Fernandez
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