Doral Acura

Bought Mdx 2014 that they claimed was new Bought 2014 Mdx from this dealership with 25 miles on it. Find out that right rear quarter panel has been repaired and they never told me. Paid price Bought 2014 Mdx from this dealership with 25 miles on it. Find out that right rear quarter panel has been repaired and they never told me. Paid price for a new undamaged car. To make matters worse the repair that was done was very poor quality, they used and old style dent puller that made several holes in the quarter panel and these will surely lead to pre-mature rust. So far they deny everything and I even got yelled at and hung up on by a sales manager who thought I should not be upset!!! If you buy a car off showroom floor as new it should not have bondo and "holes" and if it does they should disclose this repair. I would have never bought this model if they were truthful. More

Excellent Service!!! I just want to express how very pleased I am to deal with such a proffessional person, by far Mike Perez has made a huge impression on me.. he has ex I just want to express how very pleased I am to deal with such a proffessional person, by far Mike Perez has made a huge impression on me.. he has excellent people skills and understands how important it is to give excellent customer service! Without any doubt I will always service my car and recommend Essermann Kia...thanks to Mike! Esther Copeland More

Service Fast Great service, after some analysis of price and terms, we decide to do the deal. Jose Borges provided us a great service, professional and definitely Great service, after some analysis of price and terms, we decide to do the deal. Jose Borges provided us a great service, professional and definitely I am planning to be in that dealer for a long time. I highly recommend the dealer. More

The service at this dealership surpassed my expectations. David was very professional but very easy to talk to. He was very knowledgeable and offered great advice as well. I highly recommend David Becker and David was very professional but very easy to talk to. He was very knowledgeable and offered great advice as well. I highly recommend David Becker and Esserman Acura. More

Excellent Service, detailed explanation of everything done and checked. Overall time was less than an hour, was helped immediately. Service consultant was very friendly, courteous and knowledgeable. Woul done and checked. Overall time was less than an hour, was helped immediately. Service consultant was very friendly, courteous and knowledgeable. Would definitely recommend Esserman Acura and go see Saili Triana-Almeida. More

Franciso Mora is an outstanding service advisor. He is extremely friendly, as well as efficient. He also truly understands my needs as a customer and always tries his best to satisfy my needs and meet or extremely friendly, as well as efficient. He also truly understands my needs as a customer and always tries his best to satisfy my needs and meet or exceed my expectations. My car is always ready on time and that is something i truly appreciate. Overall, this is the best auto dealership I've dealt with. Miguel Molet More

As an owner of an elderly Acura which has always been dealer-serviced. I am familiar with the cost of dealer maintenance, but the benefits of that service include the Acura backing, and in particular the dealer-serviced. I am familiar with the cost of dealer maintenance, but the benefits of that service include the Acura backing, and in particular the knowledge and professionalism of my long-time service advisor, Saili Triana. On this occasion she was able to correctly diagnose the source of a noise which had stumped technicians for quite awhile. Additionally, the actual cost of repairs was BELOW initial estimates. I am not unfamiliar with cars and what makes them tick, but Sally's expertise is always a source of pleasure and gives me confidence that the work I want done WILL be done. She is a credit to the Esserman organization and I hope her value is appreciated. She and employees like her have convinced me that buying another Acura is the right choice for me. More

Exelente trato, exelente servicio, exelente producto, exelente negocio. Una experiencia exelente en todos los sentidos, muchas gracias por todo. Mi esposa y yo estamos muy contentos y agradecidos por tod exelente negocio. Una experiencia exelente en todos los sentidos, muchas gracias por todo. Mi esposa y yo estamos muy contentos y agradecidos por todo. More

Val is always courteous and friendly. Provides the right information and has a great deal of knowledge about my vehicle. Overall this was an excellent service experience information and has a great deal of knowledge about my vehicle. Overall this was an excellent service experience More

Sally has been my service coordinator since two years. She's great at helping me take care of what is needed and scheduling things so its most convenient for me. She is knowledgeable, honest and trustwort She's great at helping me take care of what is needed and scheduling things so its most convenient for me. She is knowledgeable, honest and trustworthy. More