Doral Acura
Doral, FL
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2,521 Reviews of Doral Acura
My experience with all the staff at Esserman International Acura has been outstanding. I would recommend this dealership to anyone. From Eddy and Vidal in sales to Francisco our service adviser International Acura has been outstanding. I would recommend this dealership to anyone. From Eddy and Vidal in sales to Francisco our service adviser to Ashley in service followup, all dedicated to enhancing the customer experience. More
I have always taken my cars to Esserman International Acura. I am leasing a TSX and own a Honda Pilot and whenever I need a service, I do not think twice to take them in for any minor service. I recentl Acura. I am leasing a TSX and own a Honda Pilot and whenever I need a service, I do not think twice to take them in for any minor service. I recently took my Pilot for a tire service and Ashley was great and helpful in resolving all my questions and concerns. She did not only suggested to check my tire but also suggested to check them all and on top of that, they even wash the car afterwards. The turn around service was impressive. Thank you very much Ashley More
Esserman Acura provided me with the quality of service I would hope to experience everywhere services are provided. From the moment I pulled into their service area and until the moment I left after my car would hope to experience everywhere services are provided. From the moment I pulled into their service area and until the moment I left after my car was serviced I received the most friendly yet professional service I have experienced in my fairly long life. Atmosphere, venue, cleanliness, friendliness and workmanship were all first rate and consistently so . I say consistently because this is my 4th or 5th visit to Acura Esserman. Good show guys, keep it up. R. Ofir More
I was impressed with the way my request to be accommodated 2 days ahead of my scheduled service. I was in the area and called to see if I could be accommodated at 3:00PM - and to my surprise - I accommodated 2 days ahead of my scheduled service. I was in the area and called to see if I could be accommodated at 3:00PM - and to my surprise - I was! Francisco was very friendly and accommodating. It was a great first time with this service center. I normally am serviced at Leith Acura in Raleigh, NC and drive home when I need servicing. Now I know there is a great service center here in Miami that worry is gone. Thank you!! More
All I can say is "WOW". I recommend everyone I know to see Vidal & Eddie. The experience is so terrific that no one ever believes when I say that I actually enjoy shopping for a car. The enjoymen know to see Vidal & Eddie. The experience is so terrific that no one ever believes when I say that I actually enjoy shopping for a car. The enjoyment continues, after you have purchased the car, when Abdel takes the time to teach about the car. Finally, the service department is another reason we keep on buying our cars at Esserman Acura. Saili provides great service and excellent explanation of how they will help on any particular visit. More
Had a great experience with the sales / service team at Esserman Acura. They could not have been more accomodating or helpful. I also feel like I got a great deal on my new vehicle, and they ALL worked Esserman Acura. They could not have been more accomodating or helpful. I also feel like I got a great deal on my new vehicle, and they ALL worked together to get me the best possible deal. More
Leasing my car from Esserman International Acura was an extraordinary experience. The staff was professional and exceeded my expectations in every way. I had no doubts, no concerns in the deal I was gettin extraordinary experience. The staff was professional and exceeded my expectations in every way. I had no doubts, no concerns in the deal I was getting. The staff explained all the details of the transaction. I felt absolutely certain of the car and the offer. This is the 3rd car I lease or purhcase from this dealership. Further, they made absolutely sure that I was comfortable in the vehicle and set up my technology preferences for me. I can only hope that this type of customer service catches on. I got the best deal but had this deal and a competitor's been a few dollars difference, I would have still chosen Esserman Int'l Acura. The customer service is unsurpassed. More
I love my car and Sales Consultant, Carlos Sgroi. My love I love my car and Sales Consultant, Carlos Sgroi. My love for Acura started in 2006 with my first lease... My Acura RSX!! I loved that car!! Over th I love my car and Sales Consultant, Carlos Sgroi. My love for Acura started in 2006 with my first lease... My Acura RSX!! I loved that car!! Over the past six years, I have been a loyal and happy customer at Esserman Acura. Today, I am a proud owner of my third Acura (an Acura TL) - thanks to the BEST Sales Consultant, Carlos Sgroi. As a woman purchasing/leasing a car can bring a series of questions and emotions. Fortunately, I have had hassle and stress free experiences with Carlos Sgroi. He has always been respectful, professional, knowledgeable, truthful, and very detailed. He always took his time and helped me get into the cars that fit my current lifestyle. All of these are qualities I look for when shopping for a new car.As stated above, I am a happy customer and recommend anyone looking for a great Acura experience to stop by Esserman Acura and ask for Carlos Sgroi. More
A friend of mine told me about this site and I am glad she did so I can express my gratitude. I have had the pleasure of dealing with Carlos on 2 seperate lease transactions. No pressure and a very laid b she did so I can express my gratitude. I have had the pleasure of dealing with Carlos on 2 seperate lease transactions. No pressure and a very laid back approach as well as a true professional, was also very nice and courteous to my parents. He is the reason why I leased my second Acura TL from there. More
This is worst Dealership I have ever dealt with. I was shopping for an Acura TL and dealing with the internet sales manager. He asked me to come to the dealership, I go there, they made me wait for an hou shopping for an Acura TL and dealing with the internet sales manager. He asked me to come to the dealership, I go there, they made me wait for an hour before taking me to meet the General Sales Manager. I told him the price another dealer was quoting. The guy then started to talk, he was very rude and insulting. I called them up after 10 days, becuase they had the color I wanted. From the minute the GM started to talk he is very, very insulting. I had to cut him off. Never, Never buy from this dealer. More



