Doral Acura

Going to Esserman is always a pleasant experience thanks to Daniel Michelena. He is patient, knowledgeable and very nice to Daniel Michelena. He is patient, knowledgeable and very nice More

I had a great experience at my time getting a new car at Esserman Acura Esserman Acura More

Very quick getting the oil change done. ..but I had asked when I called to have my navigation system looked at...they said it would take 3 more hours ..but I had asked when I called to have my navigation system looked at...they said it would take 3 more hours More

Daniel was excellent! ! His service was impecable and he met all our needs. Many thanks to him. ! His service was impecable and he met all our needs. Many thanks to him. More

Efficient and thorough. Friendly and always do a good job. Salient takes good care of me. Friendly and always do a good job. Salient takes good care of me. More

HORRIBLE! !! The oil cap was not put in the car. I kept on smelling an oil smell in my AC and outside of the car. I opened the car just now and I noticed the oi !! The oil cap was not put in the car. I kept on smelling an oil smell in my AC and outside of the car. I opened the car just now and I noticed the oil cap was sitting close to where the hood of the car latches on. My car smells like oil!!!! More

We had to make a return trip because the idiot that changed the oil…did not reset the “service” mechanism….we will never come back to Esserman again….it is a Cuban establishment with a grandfathered na changed the oil…did not reset the “service” mechanism….we will never come back to Esserman again….it is a Cuban establishment with a grandfathered name. Good riddance More

Great service, everyone’s always polite and communicative, and trustworthy. Also, Julio is a great service professional! communicative, and trustworthy. Also, Julio is a great service professional! More

Very friendly and professional service. Explained everything very clearly. I appreciate that he didn't try to sell me on other services to try to make more money because I absolutely despis Explained everything very clearly. I appreciate that he didn't try to sell me on other services to try to make more money because I absolutely despise when people do that. I did feel like the wait was a bit long but maybe they were busier than usual or maybe it was because of the type of service, not sure but aside from that, I'm very happy with this dealership. I trust that my car is being worked on properly and I truly feel safe driving my car when I leave there. More

Process could have gone a bit more smooth but overall the staff was kind and patient staff was kind and patient More