Doral Acura

Compre un Acura RDX 2024 con Andy Leon. Lo recomiendo 100% por ser un excelente vendedor y saber ajustarse a gustos y necesidades. Lo recomiendo 100% por ser un excelente vendedor y saber ajustarse a gustos y necesidades. More

Very disappointed, upset and saddened by how the staff treated me. Very regretful for having put my trust in them. Although I was loyal to Doral/Esserman Acura, even going back a third time, my loyalty treated me. Very regretful for having put my trust in them. Although I was loyal to Doral/Esserman Acura, even going back a third time, my loyalty was NOT AT ALL corresponded. Yes, I'm a sitting duck when it comes to such deals and too trustworthy for my own good. I wish the staff had been on my side and appreciated my loyalty, thereby choosing to use their knowledge and experience to guide, advise and support me. No courtesies at all! Instead, unfortunately, they literally treated me like a sitting duck and TOOK ADVANTAGE of my gullibility and of the trust that I placed in them. I later received a survey, which I submitted, but not even that was considered...no one called me. To me, Doral Acura ended up proving to be a disreputable, unprofessional and uncaring dealership. When I said that I should have gone to another dealer, the Manager replied with the following comment: "If that's what you think then you should have." When I said that an acquaintance of mine was a lot better treated at another Acura, the Sales Consultant said: I'm sure that he paid very well for that treatment." Both of their comments were made in a sarcastic tone. More

Andy Leon render a wonderful service, l left the dealer with a new car, l am very satisfied with my lease. with a new car, l am very satisfied with my lease. More

Andy Leon was very professional and helpful. The process was easier than the normal rate The process was easier than the normal rate More

Andy Leon was very helpful, professional and responsive and we closed the deal with a win win outcome !! and we closed the deal with a win win outcome !! More

Andy Leon ,un excelente vendedor , me sentí en familia , el proceso fue muy fácil , muy profesional y agradable , lo recomiendo 100% , enviaré an mis familiares !!!! el proceso fue muy fácil , muy profesional y agradable , lo recomiendo 100% , enviaré an mis familiares !!!! More

Me atendió Andy Leon , excelente servicio , volveré pronto, recomendare a mi familia , estoy muy contento. pronto, recomendare a mi familia , estoy muy contento. More

Me atendió Andy León , la experiencia comprando mi auto fue excelente , lo recomiendo 100% , volveré a comprar fue excelente , lo recomiendo 100% , volveré a comprar More

Went to this dealership to purchase an Acura Integra type s, after I explained to the salesman , Pedro , that I have been hunting for this car for a while from the very beginning I don’t think he took me ser s, after I explained to the salesman , Pedro , that I have been hunting for this car for a while from the very beginning I don’t think he took me seriously at first as he was giving me regular old salesman pitches. There was another salesman names Julio that was pretty knowledgeable about the car and it was nice to talk to him. Another fat man from the offices came out and turned the music up on a portable speaker so loud that I could not hear the insurance agent on the phone giving me a quote, when I asked him to turn it down a bit he refused and told me to go outside, very disrespectful, I did not get his name But all around this dealership engages in predatory business practices by adding on about $5000 in additional packages I didn’t ask for as well tacking on a dealer mark up of $5000 , which they instantly cut by half to 2500 once I told them I’m not doing that , so I know that markup is just the dealership being greedy , I explained to the manager , Abdel that I would not deal with any dealership that engages in predatory practices and that this car is just sitting on dealer lots unsold and that there is no market basis for a markup in these circumstances, which he followed by basically telling me to leave, when I told him I’d be writing a review he sent me an interesting text message which I will attach. Salesman were decent but the people running the show are just greed driven not consumer focused. If looking for an Acura especially a higher end type s model do not go to this dealer , they are just focused on bleeding the consumer dry More

Great experience with the sales and finance teams! Special thanks to Angela Gonzalez and Abdel Yoda in the Sales department. They were very helpful and professional, going over every detail of the ca Special thanks to Angela Gonzalez and Abdel Yoda in the Sales department. They were very helpful and professional, going over every detail of the car features and details of the contract. Also, the Finance team listened to our needs and budget, got a good price to trade in our car and worked out great finance offer. We stopped by the store to shop around and ended getting a 2024 beautiful MDX. Thank you, guys! More