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Doral Acura

Doral, FL

4.5
2,521 Reviews

10455 NW 12th St Suite A

Doral, FL

33172

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2,521 Reviews of Doral Acura

December 24, 2023

Great costomer service! Andy Leon made every effort to satisfy our needs. He was patient and cordial. He took all the necessary time to explains all the advantages of making More

by Romel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Leon
Dec 26, 2023 -

Doral Acura responded

It's fantastic to know that Andy provided you with such a memorable experience at Doral Acura, Romel! He will be grateful to know his efforts led you to a satisfying car-buying experience during the holidays! We appreciate your recommendation, and we're here for any future needs! Enjoy the new ride!

December 23, 2023

Handy was super helpful and worked with me to get to where I needed to be. He was very knowledgeable on every vehicle and answered all of my questions. More

by Kaitlynbrodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Leon
Dec 26, 2023 -

Doral Acura responded

Your satisfaction is our priority, Kaitlyn! It's great to know Handy's expertise positively impacted your car-buying experience at Doral Acura. We're happy all your questions were answered sufficiently and look forward to seeing you again!

December 22, 2023

Andy Leon is amazing ,he make me feel like family ,inwill bring all my friends i recomend him 100% , Im very happy , thank you Andy ! More

by Jfctransports7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Leon
Dec 22, 2023 -

Doral Acura responded

We're delighted to know that Andy provided you with such a warm, family-like experience at Doral Acura. We appreciate your recommendation and look forward to welcoming your friends in the future! Enjoy your new ride!

December 18, 2023

Andy Leon was Amazing ! !! I recommend him 100% , if I could I give him 100 stars I’m very happy !!! More

by otto.crombet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Leon
Dec 19, 2023 -

Doral Acura responded

Thanks for the stellar review, Otto! Andy will appreciate your kind words and recommendation. We love to see our guests leave satisfied and look forward to serving you again down the road!

December 17, 2023

Andy leon is amazing i get my first car Acura ILX ,he make me feel like family , im very happy i recomend him 100% More

by Lazarocamacho98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Leon
Dec 18, 2023 -

Doral Acura responded

It's fantastic to know that Andy made your first car purchase at Doral Acura a memorable one! We appreciate the recommendation and hope you're loving your new Acura ILX. Come back to see us!

December 09, 2023

Compre un Acura RDX 2024 con Andy Leon. Lo recomiendo 100% por ser un excelente vendedor y saber ajustarse a gustos y necesidades. More

by Liset
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Leon
Dec 11, 2023 -

Doral Acura responded

Liset, gracias por compartir tu experiencia positiva con Andy Leon en Doral Acura. Nos alegra saber que te ayudó a encontrar el Acura RDX 2024 perfecto para ti. ¡Disfrútalo!

December 03, 2023

Very disappointed, upset and saddened by how the staff treated me. Very regretful for having put my trust in them. Although I was loyal to Doral/Esserman Acura, even going back a third time, my loyalty More

by Queufree
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Michelena
Dec 05, 2023 -

Doral Acura responded

I'm really sorry to read about your experience. It's clear we've let you down, and for that, I apologize. We value all of our customers and their loyalty, and it sounds like we didn't show this during your visit which is not at all reflective of our usual standards. Your feedback has been taken seriously and will be used to improve future customer experiences. If you're open to discussing this further, please reach out to me directly so we can address any remaining issues or concerns together. Thank you, Jorge Guerra-Gonzalez Sales Manager jorgeguerragonzalez@lithia.com

Jan 03, 2024 -

Queufree responded

Even though Sales Manager Jorge Guerra-Gonzalez replied publicly to my review here and on Yelp.com with a nice message, in which he offered to talk to me directly in order to address my issues, he has never contacted me. On December 14th I replied to his message here "privately", and provided my contact information. But, as of today, January 3rd, I still haven't heard from him or anyone else from Doral Acura.

December 02, 2023

Andy Leon render a wonderful service, l left the dealer with a new car, l am very satisfied with my lease. More

by fleyramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Leon
Dec 04, 2023 -

Doral Acura responded

We're delighted to know that Andy provided you with excellent service at Doral Acura and helped you find the perfect lease. Thanks for sharing your experience, we appreciate it! Let us know if we can assist with anything else in the future!

November 30, 2023

Andy Leon was very professional and helpful. The process was easier than the normal rate More

by alinagd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Leon
Dec 01, 2023 -

Doral Acura responded

We appreciate you taking the time to leave your feedback about your experience at Doral Acura. It's great to know Andy's efforts led to a seamless experience for you. We hope to serve you again down the road!

November 18, 2023

Andy Leon was very helpful, professional and responsive and we closed the deal with a win win outcome !! More

by Lea Cerdido
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Handy Leon
Nov 20, 2023 -

Doral Acura responded

We're so glad to know that you had a positive experience with us at Doral Acura, Lea! It's great to see that Andy was able to assist and provide professional service. Enjoy your new vehicle, and thank you for choosing us!

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