Doral Acura
Doral, FL
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2,521 Reviews of Doral Acura
Great costomer service! Andy Leon made every effort to satisfy our needs. He was patient and cordial. He took all the necessary time to explains all the advantages of making Andy Leon made every effort to satisfy our needs. He was patient and cordial. He took all the necessary time to explains all the advantages of making the deal. We are more than grateful for whatever he did for us. He made our Chrismas!!! We highly recommend him to our friends and family! More
Handy was super helpful and worked with me to get to where I needed to be. He was very knowledgeable on every vehicle and answered all of my questions. where I needed to be. He was very knowledgeable on every vehicle and answered all of my questions. More
Very disappointed, upset and saddened by how the staff treated me. Very regretful for having put my trust in them. Although I was loyal to Doral/Esserman Acura, even going back a third time, my loyalty treated me. Very regretful for having put my trust in them. Although I was loyal to Doral/Esserman Acura, even going back a third time, my loyalty was NOT AT ALL corresponded. Yes, I'm a sitting duck when it comes to such deals and too trustworthy for my own good. I wish the staff had been on my side and appreciated my loyalty, thereby choosing to use their knowledge and experience to guide, advise and support me. No courtesies at all! Instead, unfortunately, they literally treated me like a sitting duck and TOOK ADVANTAGE of my gullibility and of the trust that I placed in them. I later received a survey, which I submitted, but not even that was considered...no one called me. To me, Doral Acura ended up proving to be a disreputable, unprofessional and uncaring dealership. When I said that I should have gone to another dealer, the Manager replied with the following comment: "If that's what you think then you should have." When I said that an acquaintance of mine was a lot better treated at another Acura, the Sales Consultant said: I'm sure that he paid very well for that treatment." Both of their comments were made in a sarcastic tone. More



