Doral Hyundai - Service Center

Un professionalism To whom this May concern , This dealer is full of people who sit Around and joke and lounge. The level of professionalism is so low I barely saw any To whom this May concern , This dealer is full of people who sit Around and joke and lounge. The level of professionalism is so low I barely saw any at All. Employees screaming across the room at other employees , conversations of personal lives and service providers stuck to the vending machines, chatter underneath their breath while staring at customers and laughing. This place overall is one big joke and the customers are the targets because we suffer when the employees drop the ball. Overall this was a very bad experience and I do not recommend this center for service to anyone looking for good quality customer service. If I could rate this service center any lower than a zero I would. More

The service team at Doral Hyundai were quick and easy to deal with. Their loaner program is what made our service issue a hassle free experience. The service advisor Daniel, kept in contact with us througho deal with. Their loaner program is what made our service issue a hassle free experience. The service advisor Daniel, kept in contact with us throughout the week as the car was having a minor issue fixed. Also, Nick Tagle is a true professional in his field. He was also involved with communicating with us even if though it was for a service related issue. Being it is our first off brand vehicle and surprisingly it has been one of the smoothest cars we had ever owned. We are extremely happy with our Genesis Sedan and have recommended others to give Hyundai a chance. Our family members will come and see him for their next vehicle purchase. Thank you, Sastre Family More