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Doral Kia

Doral, FL

2.2
7 Reviews

10155 NW 12th St

Doral, FL

33172

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Showing 7 reviews

March 29, 2024

Thieves, unprofessional and charging absurd rates for a first service. Waited 4 hours for a simple oil change and was charged 225, South Dade kia is doing the same service for 89. Please save your money More

by karan makkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gonzalez
Apr 01, 2024 -

Doral Kia responded

Karan, I'm sorry to learn about your dissatisfaction with the cost of our service. We aim for transparency in all aspects, and it's clear we've missed that mark here. Let's discuss this further so we can better understand what happened and find a resolution together. Please reach out at your earliest convenience. Thank you, Anddy Moas - Service Manager - 786-563-7531

February 17, 2024

Thank you, Carlos, Eduardo, and Manuela! You went above and beyond to ensure a successful car-buying experience for me. 😊 More

by mrskltaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo C., Manuela, and Carlos G.
Feb 19, 2024 -

Doral Kia responded

Congrats on the new car, Mrs. Taylor! We're delighted to know that Carlos, Eduardo, and Manuela went the extra mile for your car-buying experience at Doral Kia. Thanks for sharing this with us! Travel safe and come see us again whenever we can next be of service.

January 20, 2024

If only zero stars were an option. I leased a 2023 Niro EV from this dealership in December. It was the worst experience I've ever had with any car financing in 30+ years of driving. W More

by KiaLeaseHolder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ruben Lara, Yancarlo Garcia, Guillermo Alvarez, Beatriz Botas
Jan 23, 2024 -

Doral Kia responded

I'm really sorry to read about your experience. It's clear we've fallen short of our commitment to excellent customer service and for that, I apologize. We take all feedback seriously as it helps us improve our services. If you're open to discussing this further, please reach out so we can work towards a resolution together - because making things right is important to us! Thank you, Yancarlo Garcia - General Sales Manager - yancarlogarcia@lithia.com

June 19, 2023

Stay away from this dealer. They are charging $10K over MSRP on a $30K K5. Don't reward these types of dealers with your business. There are dealers out there that are not charg More

by Rob
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
forgot his name
Jun 22, 2023 -

Doral Kia responded

Thank you for making us aware of your pricing concerns. I want to assure you that our team works hard to provide competitive costs on the vehicles we sell. Feel free to give me a call if you have any specific questions or concerns. Bruce Rosenberg 786-610-7331 brucerosenberg@lithia.com BDC Manager

December 13, 2022

I have purchased over 20 vehicles in my life time. I was assisted by the the best car salesman ever (Dian Quintero) We negotiated, and agreed on a competitive market price that was acceptable by d More

by lorenzol74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dian Quintero
August 02, 2022

Contacted them about a Kia Sorento plugin hybrid online. Someone representative told me price was $51,195 plus tax title registration and dealer fee. Made me drive 250 miles to tell me that they have a $150 More

by jose.rojas90
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan pozo
July 20, 2022

After more than 30 years buying Subarus & Hondas I decided to give Kia a try. I was looking for a Kia Sorento S with sunroof and captain chairs and called Doral Kia, spoke to Tobias and asked about ho More

by Markham_guy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phone Call Tobias - Sales person at the Jesus