Doral Lincoln

Our frustration cannot be described in a review. However, I must say that this dealer service department is mediocre and unprofessional. Please, have Brisaida in Service attend a customer service training as I must say that this dealer service department is mediocre and unprofessional. Please, have Brisaida in Service attend a customer service training as soon as posible. Thanks! More

Wow. if you look at the hundreds of reviews I have given in my time of writing reviews is likely 98%. However, this group merits a poor rating. They will sell a car right out from under you, while stringing in my time of writing reviews is likely 98%. However, this group merits a poor rating. They will sell a car right out from under you, while stringing you along. Specifically Ryan D. (RJ?). Here is tip, when they stop communicating with you, they have deceived you. Then the Sales Manager will say, "Oh, I'm so sorry, but I have this other car for you. I know it's not quite what you wanted, but we are really sorry about that." I can see a corner used car lot doing someone this way, but a licensed dealer? This is open and obvious deception you can see, imagine what you don't see. There are many dealers out there, I would not take a chance with this one. More

STAY AWAY FROM DORAL LINCOLN DEALER in Doral Florida. Manager Jimmy is worthless. Loan Officer Juan V. tries and xxxx you with high % rates for people who have good credit. They advertised a used car wit Manager Jimmy is worthless. Loan Officer Juan V. tries and xxxx you with high % rates for people who have good credit. They advertised a used car with satellite radio and it didn't have it, and they told me tough luck buddy. You took the car for a 5 minute test drive. Go anywhere else than DORAL LINCOLN IN DORAL/MIAMI FLORIDA. DO YOUR WALLET A FAVOR. More

El día 17 de noviembre pase al Dealer del Doral para hacer algunas preguntas sobre mi Lincoln Navigator Reserve, 1- hace algunos meses reemplazaron por garantía todos los wiper del auto delanteros y tr hacer algunas preguntas sobre mi Lincoln Navigator Reserve, 1- hace algunos meses reemplazaron por garantía todos los wiper del auto delanteros y trasero, hoy el trasero está destrozado resultado de la mala calidad de las refacciones que instalan en Lincoln por garantía el asesor que me está atendiendo es bastante pesado y mal educado, y sólo repite una y otra vez que es culpa del Sol, si fuera culpa del Sol las delanteras estarían destrozadas igualmente, es un insoportable ese tipo 2- Nuevamente tengo problemas con la luz del panel interior de control del asiento de lado del conductor. 3- hace algunos meses la navigator fue varias veces a pintura por detalles Que traía de fábrica, y más de una vez la tuve Ake regresar para atrás porque no quedaba el trabajo de pintura, al parecer como el taller donde hacen estos trabajos es del papá de uno de los MANAGER de la agencia da igual si los autos quedan bien o mal pintados ellos se encubren sus porquerías estos malos pintores me dejaron los cristales del auto con una capa de algún producto que es imposible quitar, ya he probado con muchísimos productos y con ninguno logro quitar esa capa que al caerle el agua de lluvia o la humedad de la mañana no puedo ver nada para adelante y es peligroso, el asesor de servicio que me atendió me dijo que iba a ver si me podían hacer el favor de quitarme esa capa que dejaron en los cristales, pero vuelvo a comentarles te hablan como si te estuvieran haciendo el favor 4- las llantas se están gastando por fuera llevas el auto antes diferentes lugares donde alinean las llantas y en ninguno pueden hacerlo porque las llantas están alineadas. Entonces porque se gastan por fuera 5- el trato en esta agencia es cada día peor te atienden como si te estuvieran haciendo el favor cuando es todo lo contrario, está gente no tiene idea de lo que es la atención al cliente de calidad, es notorio el enfado, enojo y molestia con la que trabajan He tenido muchos más problemas pero no acabaría ni en una hora más, lo que si les puedo decir es que los MANAGER de esta agencia brillan por su Aucencia cuando pides hablar con alguno de ellos se niegan enviándote un mensaje con la secretaria justificando que no está, o está ocupado, o simplemente no vino a trabajar, es molesto pagar por recibir estos servicios tan pésimos Yo decido abrir un caso en Lincoln USA ya ellos están informados Estoy deseoso de qie habrán servicio en clutter bay a ver si tienen mejor atención, creo Que se van a quedar sin clientes cuando esto suceda More

My salesman Eddie Montoya was the best.everything went flawlessly. I came with my approval letter from my bank I test drive the cars within 30 mins then purchased it. flawlessly. I came with my approval letter from my bank I test drive the cars within 30 mins then purchased it. More

Worst experience with customer service here. Brisaida Almora's attitude was absolutely atrocious. Would highly suggest stay away from this dealership. She gives this dealership a bad name. Almora's attitude was absolutely atrocious. Would highly suggest stay away from this dealership. She gives this dealership a bad name. More

Very good experience everyone very helpful and polite, especially my salesperson Frank Ortega. Thank you and I love the car. If things work out in the future will keep leasing Lincoln. especially my salesperson Frank Ortega. Thank you and I love the car. If things work out in the future will keep leasing Lincoln. More

Taking this car back three to four times for repairs after about 3 days I purchase a 2014 Nissan Rogue had many recalls on it and was a total lemon had motor mounts done and many other things done for t after about 3 days I purchase a 2014 Nissan Rogue had many recalls on it and was a total lemon had motor mounts done and many other things done for this car and still making payments on More

Lied to us about the price, lied to us about fixing a broken keyfob and fixing a scratched instrument panel button out of spite because we opted not to get gap insurance. Promised to call us back and nev broken keyfob and fixing a scratched instrument panel button out of spite because we opted not to get gap insurance. Promised to call us back and never heard from them. Avoid them at all costs!! We are extremely saddened buy our experience with Doral Lincoln. Certified pre owned is a joke to them. More

Got me in and out of dealership fast. Salesman, Ralph, was very responsive. Very good experience here. And finance was not pushy like other places. was very responsive. Very good experience here. And finance was not pushy like other places. More