Doral Volkswagen

Easily the most unprofessional dealership I have ever tried to work with. I highly recommend other dealerships. tried to work with. I highly recommend other dealerships. More

The staff was amazing and assisted me every step of the way. I will definitely purchase my next car at this dealership. way. I will definitely purchase my next car at this dealership. More

nobody call me and nobody could tell me if the inspection was complete or not, according to one of the person in the service area, the car is ok, but i know that I have problems in my breaks was complete or not, according to one of the person in the service area, the car is ok, but i know that I have problems in my breaks More

easy to left your car for service, the waiting area inside is nice with coffee and water, wifi could improve couldn’t take working meeting online while was waiting inside is nice with coffee and water, wifi could improve couldn’t take working meeting online while was waiting More

The salesman Ali was great! He gets 5 stars. My issue was the $3k up charge that got added on over MSRP and before tax after doing paperwork for a few hours. A surcharge that He gets 5 stars. My issue was the $3k up charge that got added on over MSRP and before tax after doing paperwork for a few hours. A surcharge that covered nothing by the way. That took a 25k car to over 32k. They also refused to remove it completely. It’s my one big disappointment that felt like they were punishing the customer. More

Amazing experience very happy with the deal. Quick and easy. Will recommend this dealer to anyone looking for a VW Quick and easy. Will recommend this dealer to anyone looking for a VW More

Clean, convenient premises, very helpful and professional assistance from Hanna setting up the appointment, courteous and knowledgeable service from Andres, second time bringing my vehicle for service, very assistance from Hanna setting up the appointment, courteous and knowledgeable service from Andres, second time bringing my vehicle for service, very satisfied, thank you all More

I went in because my horn wasn't working and I was in a rush. They took care of me immediately. As usual the service center is always kind and attenentive. It's red carpet service! That's one of the reaso rush. They took care of me immediately. As usual the service center is always kind and attenentive. It's red carpet service! That's one of the reasons I choose to stay with Esserman Volkswagen! More

Great customer server when I called to make the appointment and when I was late they helped. The only thing was that when I asked to rotate my tires the advisor wanted to charge me 49 dollars and o appointment and when I was late they helped. The only thing was that when I asked to rotate my tires the advisor wanted to charge me 49 dollars and only when I told him I saw it online for 29 he said ok will honor that. If I wouldn’t of known he would have just charged me what he said and I don’t think that is very good service. He was super nice and everything so that’s why I have 4 stars just like the person who took my appointment. More

Very professional. Both salesman and finance. Individual service at its best. I went to 5 Volkswagen dealers I bought with your dealership bc of the professionalism. Both salesman and finance. Individual service at its best. I went to 5 Volkswagen dealers I bought with your dealership bc of the professionalism. More