
Doral Volkswagen
Doral, FL
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4,570 Reviews of Doral Volkswagen
Excellent service! Since it was going to be long, they provided an Uber to go back home and return. I really appreciate that. Since it was going to be long, they provided an Uber to go back home and return. I really appreciate that. More
Excellent customer service experience! A+++ I'll keep servicing my vehicles and doing business at this dealership because of Service Advisors such as Pedro Melendez. I can't speak of all A+++ I'll keep servicing my vehicles and doing business at this dealership because of Service Advisors such as Pedro Melendez. I can't speak of all SAs at this specific dealership; Pedro has exceeded all baseline expectations; even the cashier's friendliness speaks highly of the great work environment at this dealership! If you keep people with this mindset employed, I'll keep coming back. Best, Neil More
It took almost five hours to replace the windshield wash pump, which was the original diagnostic when the car was brought in. The service appointment system is great, it even gives the option to select if pump, which was the original diagnostic when the car was brought in. The service appointment system is great, it even gives the option to select if you want a ride somewhere while your car is in their shop or if you will prefer to wait there while they work on it. But all that is meaningless if you have an appointment for 9:15am and marked you will wait, only to have to wait until almost 2:00pm for a repair that should take about 20 minutes. Their service representative was super corteous, though. And aplogized for the long wait. More
I was referred over from Carmax because my car was still under warranty. The service was great & even got a Lyft to & from my house so that I didn’t have to wait at the dealer:) under warranty. The service was great & even got a Lyft to & from my house so that I didn’t have to wait at the dealer:) More