
Doral Volkswagen
Doral, FL
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4,568 Reviews of Doral Volkswagen
I took my vehicle in for a check because engine light was popping on. I asked for Roberto and explain him the warning of engine displayed on the board. He explained to me what it could be and he told me that popping on. I asked for Roberto and explain him the warning of engine displayed on the board. He explained to me what it could be and he told me that he was going to put it to check what was the cause of this warning. Roberto called me to let me know that vehicle was fixed ready to pick up and that they were open until 7:00 PM. The team's service was very good and Roberto's follow-up was fantastic. Thanks. More
Great service. Efficient and fast. friendly and easy access. Great to go and have Uber service somewhere while you wait Efficient and fast. friendly and easy access. Great to go and have Uber service somewhere while you wait More
Ciro needs training in customer service First he walks towards you with an attitude as if he’s doing you a favor instead of providing a “paid” service. Second he tells you the price of the service request towards you with an attitude as if he’s doing you a favor instead of providing a “paid” service. Second he tells you the price of the service requested is different than what the office/ counter people had already advice in person and over the phone. Third he thinks everyone is as ignorant as him and he just lies straight to your face. Will not go back to him EVER again. More
Pedro was very professional and helpful when I shared with him the problem I was having with the driver's window. The service took less time than expected and I was pleased. with him the problem I was having with the driver's window. The service took less time than expected and I was pleased. More
Esserman International Volkswagen sold me a car with the a/c not working properly, the a/c was not cooling at all and I had to take the car back for service; the car was low on freon; bad inspection before a/c not working properly, the a/c was not cooling at all and I had to take the car back for service; the car was low on freon; bad inspection before the car was sold to me and delivered. More