Doral Volkswagen

customer service is always excellent and they give solutions to all the questions we have. solutions to all the questions we have. More

Been coming here for a long time. Ciro and everyone else always helps me out and makes things run something when I’m getting my car serviced or have a problem with my car. Definitely Ciro and everyone else always helps me out and makes things run something when I’m getting my car serviced or have a problem with my car. Definitely recommend this dealership. More

Ciro excellent worker. Takes long for service needs improve time soend to provide service at the shop Takes long for service needs improve time soend to provide service at the shop More

Dealer people are professional Ciro was mas manager he take care of car very good. I appreciate all his help. take care of car very good. I appreciate all his help. More

They took my car the same day I called. Provided a lift service to go back to work. The only negative is that they never called me to tell me what the issue was with my car or when it was r Provided a lift service to go back to work. The only negative is that they never called me to tell me what the issue was with my car or when it was ready. Other than that it was a good experience overall. More

Good service, &:providing help, i. e., loaner. Lack on communication w/ the customer about status, repair option, etc. e., loaner. Lack on communication w/ the customer about status, repair option, etc. More

Was received promptly by the Service Agent and was registered right away. the service agent quickly explained what was going to be done to the car. An issue was found with the car that could not be s registered right away. the service agent quickly explained what was going to be done to the car. An issue was found with the car that could not be solved right away because of missing part but was promised a call back once the part arrives. The Service agent offered transportation round trip, so I did not have to wait at the Dealer for the car to be serviced.\. More

I wanted to perform a Full Synthetic Oil Change for my 2016 Jetta, and was quoted $69.95 which matched a special published on the dealer's website. When I came back to pick my car up, I was charged $7 2016 Jetta, and was quoted $69.95 which matched a special published on the dealer's website. When I came back to pick my car up, I was charged $79.95 + $8 disposition fee, and my service advisor was not available to answer my questions. Service was performed quickly and they even washed my car, but I was not happy with the price change. More

Very helpful staff, got me in and out of the dealer hassle free. I feel that I got a fair offer hassle free. I feel that I got a fair offer More

check in process was very efficient and quick and work was completed in a timely manner with all details explained ahead of time was completed in a timely manner with all details explained ahead of time More