
Doral Volkswagen
Doral, FL
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4,588 Reviews of Doral Volkswagen
I had to insist to get my complementary 5K five point inspection and wheel rotation. I had scheduled it online. My service advisor tried to send me home, saying it was too soon. I was finally able to get inspection and wheel rotation. I had scheduled it online. My service advisor tried to send me home, saying it was too soon. I was finally able to get the service after talking to the salesman who sold me the car; he confirmed with the advisor that the service was promised and due. More
I came in the late morning to have the tires replaced, but only one was in stock, so my Service Rep., Ciro, contacted the tire distributor who had the additional tires in stock and promised them by 5pm. but only one was in stock, so my Service Rep., Ciro, contacted the tire distributor who had the additional tires in stock and promised them by 5pm. I left and he called me when they arrived, earlier than was planned, and I got the service completed at a lower cost than expected. I'm always pleased with the service I receive at Esserman. More