Doral Volkswagen

My experience with Yadiel Perez, our sales associate, as well as the finance professional, was exceptional. Yadiel is truly outstanding. I was ready to walk away from this dealership, but his professionalis well as the finance professional, was exceptional. Yadiel is truly outstanding. I was ready to walk away from this dealership, but his professionalism changed everything. He was helpful, knowledgeable, respectful, and absolutely deserves a 10 in my book. Because of his professionalism, he retained a client who has been leasing with VW for over 15 years. Your sales department should take a close look at the team you currently have. For the most part, they come across as rude and pushy — very different from the previous team. Yadiel, however, knows how to treat clients and how to keep them. That is exactly what your dealership needs. Doral VW is very fortunate to have him. More

Good customer service, I was satisfied with the customer service of salesman Pedro Melendez and I would recommend him to family and friends. service of salesman Pedro Melendez and I would recommend him to family and friends. More

Friendly personnel, ready to run the extra mile in order to see you walking out with a big smile and a new car. to see you walking out with a big smile and a new car. More

My experience with this dealer, Doral VW, is very poor in my last 2 appointments for service. In this dealer, I pay for the rotation of my tires, and in both times, the job was not done. My concern now is if my last 2 appointments for service. In this dealer, I pay for the rotation of my tires, and in both times, the job was not done. My concern now is if the rest of the service that is not visible was done. They need to implement a better check-point control of every job paid for by the customer. Now is very difficult for me to trust in this dealer. I let it pass the first time, but not twice. I will elevate this issue to the VW corporation because it could be a scheme of conduct or corruption. More

I relied on the strong reviews to work with Doral. I was purchasing a 2 year old VW and had to do this sight unseen. While others might have had a good experience with Lisvan, I chose to cancel my pur I was purchasing a 2 year old VW and had to do this sight unseen. While others might have had a good experience with Lisvan, I chose to cancel my purchase and lose my deposit to avoid further dealing with a dealership that comes across untrustworthy, refuses to answer emails and management is unavailable for any escalation. I do not recommend this dealer even if their prices look too good to be true. More

Excelente atención y servicio de parte de todo el equipo, superaron todas mis expectativas y tenía más de dos meses tratando de obtener un Liz con mi crédito joven en Usa! Gracias superaron todas mis expectativas y tenía más de dos meses tratando de obtener un Liz con mi crédito joven en Usa! Gracias More

Después de visitar varios dealers donde no tuve las mejores experiencias, llegué a Volkswagen Doral con la esperanza de encontrar el carro que tanto anhelaba. Desde el primer momento me hicieron sentir mejores experiencias, llegué a Volkswagen Doral con la esperanza de encontrar el carro que tanto anhelaba. Desde el primer momento me hicieron sentir en confianza. Me atendieron con respeto, transparencia y mucha paciencia, explicándome cada detalle sin presiones ni engaños. Quiero agradecer especialmente a Bory, quien hizo que todo el proceso fuera sencillo, agradable y totalmente transparente. Gracias por tu profesionalismo, tu honestidad y por ayudarme a hacer realidad otro de mis sueños. Personas como tú hacen que un cliente no solo compre un vehículo, sino que también se lleve una experiencia inolvidable. Y si hay algo que respalda mis palabras, es que esta no es mi primera experiencia con Volkswagen. Desde el 2023, los dos carros que tenemos en casa han sido Volkswagen, y eso no es casualidad. Cuando una empresa brinda un excelente servicio y te hace sentir valorado, la confianza se gana y uno siempre regresa. Hoy, una vez más, me fui feliz, tranquila y manejando el carro que tanto anhelaba. Gracias, Bory, y a todo el equipo de Volkswagen por demostrar que la honestidad, el buen trato y el compromiso con el cliente siguen existiendo. Los recomiendo con toda confianza y de corazón. ¡Que Dios los bendiga y continúen cosechando muchos éxitos! More

Doral Volkswagen has helped me get two cars, the last time was much better. Lisvan really kept his word on the price, was attentive and professional. time was much better. Lisvan really kept his word on the price, was attentive and professional. More

This dealership goes above and beyond for their customers! Highly recommended! My wife and I purchased a beautiful 2024 VW Atlas SEL from Doral Volkswagon earlier this month. I had spoken and re customers! Highly recommended! My wife and I purchased a beautiful 2024 VW Atlas SEL from Doral Volkswagon earlier this month. I had spoken and received quotes from over 40 dealerships before speaking to the team at Doral and can say without a doubt that they were the absolute best dealership to work with!! Their prices were amazing, their willingness to negotiate and work towards a fair offer, and their communications with me were fantastic! Once we got to the dealership ( which was a 6 hour drive from our home), we were blown away by their showroom, hospitality, and above all customer service. Our sales representative Noslen was amazing through the entire sales process, Juan handled our financing and was happy to dive into the numbers with me, and Imanol was great with setting up our VW app features while waiting for the car to be ready. Their professionalism and customer service puts them in a league of their own, but they even threw in free Volkswagon accessories including a VW first aid kit, top tier interior matts, road side kit, trunk cover, and more. It totaled almost $500 of accessories we never expected and this was for a used vehicle! From start to finish, I can not say enough about how amazing this dealership is and the team inside of it. Even being over 400 miles away, they will be my first call anytime I am in the market for another vehicle. Thank you again Noslen & Doral Volkswagon for everything you did to get us in our dream car!!!! More

We helped purchase a used car (2025 Jetta) last week for our daughter who is a local university student. It was our first time purchasing a car from this dealer or any Doral dealer, we were greeted by sales our daughter who is a local university student. It was our first time purchasing a car from this dealer or any Doral dealer, we were greeted by sales consultant Juan Ybarra. I usually do not write reviews, but honestly, I was impressed by the experience and exceptional customer service. Juan offered us water, coffee, snacks and ensured we were comfortable throughout the process. There was no back-n-forth haggling on price, no having to speak to a manager for a better deal, no pressure whatsoever. Once sale was confirmed, we were greeted and congratulated by the Sales manager and Regional GM. Overall, a professional and great car buying experience. More