Doral Volkswagen

Excellent customer service, Julian and Andres were very good and courteous with me Thanks again thanks again thanks again thanks again thanks again thanks again good and courteous with me Thanks again thanks again thanks again thanks again thanks again thanks again More

I've been a happy customer for many years. I'm not driving as much now that I've retired, so I don't need service as often as I used to. This was my 1st visit in over a year. Some new staff members, driving as much now that I've retired, so I don't need service as often as I used to. This was my 1st visit in over a year. Some new staff members, for sure, but same 1st class service as always. I live in the Keys, and it's easy to find someone closer that can work on my car. But when you find somebody who does what they say they will do, does it right, and charges a fair amount, there's no reason to go anywhere else. More

Service is very good but car quality is not good for USA. Jetta a Mexican car made in with por quality parts. And expensive to repair Jetta a Mexican car made in with por quality parts. And expensive to repair More

I went for a service and they checked to make sure my car was in good condition. And 2 weeks later I get news that my alternator is messed up and for the amount of money I spent, I would expect for them to a was in good condition. And 2 weeks later I get news that my alternator is messed up and for the amount of money I spent, I would expect for them to at least notice that there was something wrong with it. Never going there again. More

Me atendió Robert excelente atención, Asesoria, servicio, dedicación responsabilidad, tiempo. El carro lo entregaron limpio y con recomendaciones de uso y detalles de atención en los próximos cambios que hac dedicación responsabilidad, tiempo. El carro lo entregaron limpio y con recomendaciones de uso y detalles de atención en los próximos cambios que hacerle por el uso que ha tenido el auto More

My service appointment was excellent. The advisor took time to go over maintenance options. I just wished I had more coverage in my plan to include full service. time to go over maintenance options. I just wished I had more coverage in my plan to include full service. More

Excellent and very professional service as I have been used to for the many years I have had Esserman service my VWs Fast, professional and clean! used to for the many years I have had Esserman service my VWs Fast, professional and clean! More

The service department individual who took care of us was nice only complaint was the checkout. The young man from the checkout counter to pay was gone for like for like 10 minutes. I would ask the guy next nice only complaint was the checkout. The young man from the checkout counter to pay was gone for like for like 10 minutes. I would ask the guy next to his office were parts are sold where he was and he would respond he had to step out but should be back soon. When he arrived he did not apologize and just asked what did I need. More

Very good service at the Car Service Center. Delivering my car was fast, waited less than expected to get it back, and they fixed all the problems. The person who attended me was very polite and professio my car was fast, waited less than expected to get it back, and they fixed all the problems. The person who attended me was very polite and professional. More

I was attended by Arelis Bravo, she was helpful and super kind as always and respond all my answers , she made all the process smooth and friendly. kind as always and respond all my answers , she made all the process smooth and friendly. More