Doral Volkswagen

Awesome customer service, waiting time on point, pricing as expected. Customer waiting area has the necessary amenities to keep working from your laptop, drink coffee or have some donuts. as expected. Customer waiting area has the necessary amenities to keep working from your laptop, drink coffee or have some donuts. More

It was a smooth process, Ciro was really careful with all the details. I'm waiting only a part to arrive so I can go back. the details. I'm waiting only a part to arrive so I can go back. More

Nice people but this time and maybe because of the Covid 19 you didn't have enough care to choose. You didn't have the model we wanted with interior that we like it..... 19 you didn't have enough care to choose. You didn't have the model we wanted with interior that we like it..... More

The service department did not let me know about my brakes needed changing. Tried to get me to do both cv joints when only one was bad and didn't check all my fluids or rotate my tires for the 100k tu brakes needed changing. Tried to get me to do both cv joints when only one was bad and didn't check all my fluids or rotate my tires for the 100k tune up I brought it in for. More

Robert was awesome in his professionalism and attentiveness to the problem. A loaner was ready and waiting for me and my car was fixed and ready on the day promised attentiveness to the problem. A loaner was ready and waiting for me and my car was fixed and ready on the day promised More

Courteous, professional and prompt. I was presented with maintenance options for my vehicle, selected the best option for my needs and had my vehicle serviced within 4 hours. Good job Ciro! maintenance options for my vehicle, selected the best option for my needs and had my vehicle serviced within 4 hours. Good job Ciro! More

El dealer esta limpio te dan un buen trato, te oyen de los problemas qué tienes con tu auto y le dan solución la comunicación cliente _servicio_mecanico es buena 👍 los problemas qué tienes con tu auto y le dan solución la comunicación cliente _servicio_mecanico es buena 👍 More

2 hrs waiting for a 10' diagnosis (I'm not a mechanic but I found the broken part in 3 minutes) careless treatment to the car. (black stains inside) I found the broken part in 3 minutes) careless treatment to the car. (black stains inside) More

Pancho and his sales and finance group are most transparent and honest. Our needs and likes were top of mind that day. Thank you very much for your service. transparent and honest. Our needs and likes were top of mind that day. Thank you very much for your service. More

Very professional and excellent work team., they and specially Arelis have knowledge about all VW models, also they are friendly and nice guys, a big team. specially Arelis have knowledge about all VW models, also they are friendly and nice guys, a big team. More