Doral Volkswagen

No good service !!! the service department took long time in the service ( 3 weeks ) and didn’t give update about the service. The sales department is great but service is really bad !! Hi time in the service ( 3 weeks ) and didn’t give update about the service. The sales department is great but service is really bad !! Hi More

The service staff has poor customer service skills. They are not prompt at answering phone calls and show little initiative in communicating the vehicle status to the customer. are not prompt at answering phone calls and show little initiative in communicating the vehicle status to the customer. More

Great Experience at Esserman...negotiated a fair price. Signed all papers by email and had car delivered to my door. Wilfredo Castro, my sales person, was professional and courteous, communicating every Signed all papers by email and had car delivered to my door. Wilfredo Castro, my sales person, was professional and courteous, communicating everything clearly. Don’t hesitate to visit the great team at Esserman. More

Thank you very much, and really appreciated, like always a very excellent service, I’m very happy with you guys, I hope that you continue like that, I got a little issues At the beginning I think I was no a very excellent service, I’m very happy with you guys, I hope that you continue like that, I got a little issues At the beginning I think I was not expressing myself the way that I was supposed, why maybe Mr. Alvares, didn’t catch my necessity, thank God it was resolved, Mr Julio Serra very professional excellent customer service, and I always recommend this place. thank you Again have a great day, att,Maria Sol Hurtado More

I want thanks Lius Gutierrez for make this a smooth transaction and professionalism. Always trying to help and clarifying all kinds of questions about the deal. Thanks transaction and professionalism. Always trying to help and clarifying all kinds of questions about the deal. Thanks More

FIX BROKEN SIDE MIRROR All went very well, dropped off car and a few days later it was ready as promised and at a reasonable price. looks great. Cirro was very informative All went very well, dropped off car and a few days later it was ready as promised and at a reasonable price. looks great. Cirro was very informative and kept me aware during the entire process. excellent. More

Terrific service Terrific experience as usual... very happy with the service. See you in a few months for the next service. Ciro was great as usual, thanks. Terrific experience as usual... very happy with the service. See you in a few months for the next service. Ciro was great as usual, thanks. More

ROBERT I was a long-time customer of VW South Motors until I tried I Esserman VW. Service is always amazing especially when Robert is your Service Manager. I was a long-time customer of VW South Motors until I tried I Esserman VW. Service is always amazing especially when Robert is your Service Manager. More

Robert C was the assigned advisor. From the meet and greet he was professional and kind. My car was completed within the time indicated. When done he walked me to the cashier (an equally kind lady whose greet he was professional and kind. My car was completed within the time indicated. When done he walked me to the cashier (an equally kind lady whose name I cannot recall). Great customer service! More

excellent I like the place because there are friendly people and clean place,also I like the place because is very close to me house if I have any problem with I like the place because there are friendly people and clean place,also I like the place because is very close to me house if I have any problem with my car. More