Doral Volkswagen

Quick and Friendly Went in on a busy Saturday morning to do a 3 year service and handle a recall. Roberto was there to greet me and get my car in as quick as possible. W Went in on a busy Saturday morning to do a 3 year service and handle a recall. Roberto was there to greet me and get my car in as quick as possible. Was expecting to have to wait all day but Roberto had told me it was only going to take a couple hours. Ended up waiting there and was able to get some work done on my laptop thanks to the free wifi in their waiting room. After about 2 and a half hours Roberto came and found me, provided a breakdown of the work done and any findings and I was on my way. More

Greg was amazing! He was quick and I was on my way in no time. I really appreciate the help and he was very nice. time. I really appreciate the help and he was very nice. More

Keeping my 2006 Bug going :-) My wife has a 2006 convertible bug that Julio Serra and team keep running for us which I greatly appreciate as my wife loves that car. They kept me up My wife has a 2006 convertible bug that Julio Serra and team keep running for us which I greatly appreciate as my wife loves that car. They kept me up to date on the repairs and even brought the loaner vehicle to my wife. More

Excelent customer service, and great job.. Pedro was a good assistant and had a very clear explanation of all the service information. Just the notification when my car was ready, came late good assistant and had a very clear explanation of all the service information. Just the notification when my car was ready, came late More

For the most part good service. I wish they sell and service electric vehicles, because they do not. If so I would purchase a VW Electric. service electric vehicles, because they do not. If so I would purchase a VW Electric. More

Excellent Technical and Customer Service. Special mention to Greg Brady the service advisor who always is very efficient and friendly. Please keep the good work. to Greg Brady the service advisor who always is very efficient and friendly. Please keep the good work. More

service my vehicle needed some repair, also a recall service. You contacted my warranty company and got the repair done. Since I am dependent on a vehicle I r my vehicle needed some repair, also a recall service. You contacted my warranty company and got the repair done. Since I am dependent on a vehicle I received a rental car without charge. Thank you More

Julio did a stand up job helping resolve issue with my vehicle. He kept me up to date with my vehicles progress. Julio is very professional. vehicle. He kept me up to date with my vehicles progress. Julio is very professional. More

Friendly and Efficient I was in and out in promised time. Ciro greeted us in his usual friendly and courteous style. Ciro explained clearly explained the problem then advise I was in and out in promised time. Ciro greeted us in his usual friendly and courteous style. Ciro explained clearly explained the problem then advised the cost and time to fix. We were provided transportation to and from a local mall while the car was being repaired while getting regular updates. It was a great experience. More

I can always get an appointment without any hassle. Convenient location, I have always experienced great service and our technician is always courteous and professional. Highly recommend! Convenient location, I have always experienced great service and our technician is always courteous and professional. Highly recommend! More