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Doral Volkswagen

Doral, FL

4.7
4,569 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,569 Reviews of Doral Volkswagen

April 03, 2019

20,000 service Quick and easy. Cordial,and attentive Loaner program very fast. Great service. Will keep coming back to the great people here at Esserman as long as More

by LAWRENCE.PARDO54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tulio Pulgar, Francisco Mora, Ciro Ulloa
May 01, 2019 -

Doral Volkswagen responded

Hi Lawrence, thank you for taking the time to leave us a review, we appreciate it. Esserman Volkswagen is proud to give our customers excellent service. Our customers are our main priority so keeping them satisfied is important to us. Happy to hear you enjoyed your time with us and we can't wait to assist you again!

April 03, 2019

4 New Tires My entire experience was perfect, I was able to get a good deal on 4 new tires including alignment and roadside tire warranty. Robert was very helpful More

by VW Cars Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Moscoso, Rayner Holmes, Claudia Franco, Tulio Pulgar, Roberto Correa
May 01, 2019 -

Doral Volkswagen responded

Hi, thank you for taking the time to leave us a review, we appreciate it. Esserman Volkswagen is proud to give our customers excellent service. Our customers are our main priority so keeping them satisfied is important to us. Happy to hear you enjoyed your time with us and we can't wait to assist you again!

April 03, 2019

Service The service at Esserman is always good. The representatives are professionals and knowledgeable; the waiting room is clean and comfortable and makes t More

by ROSANNATADDEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Teran
May 01, 2019 -

Doral Volkswagen responded

Hi Rosanna, thank you for taking the time to leave us a review, we appreciate it. Esserman Volkswagen is proud to give our customers excellent service. Our customers are our main priority so keeping them satisfied is important to us. Happy to hear you enjoyed your time with us and we can't wait to assist you again!

April 01, 2019

Excellent thanks to greg Greg has been extremely helpful. Haven't had an issue with anything at Esserman being I am coming from an hour north I am happy to bring my car there. More

by SEVE.DEPARDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Apr 02, 2019 -

Doral Volkswagen responded

Hi Seve, thanks for taking the time to leave us a review. Greg truly is one of the best. Pleased to hear you enjoyed our dealership and we can't wait to see you again!

April 01, 2019

Excellent service in a general way. In one hour you leave the dealer with car and plate. Special thanks to Jimenez, 100% recommended its sales services. More

by JUANCARLOS
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Apr 02, 2019 -

Doral Volkswagen responded

Hi Juan Carlos, thanks for taking the time to leave us some feedback. We are pleased to hear your car buying experience was such a quick and efficient one. At Esserman Volkswagen, we pride ourselves on creating a comfortable car buying environment for all. Congrats on your vehicle!

April 01, 2019

Good job Great customer service and great service by service advisor Ciro Ulloa. Always very helpfull to me. Thank you Ciro. Excellent work with the service c More

by MARISAFPEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
Apr 02, 2019 -

Doral Volkswagen responded

Hi Maria, thank you for taking the time to leave us some feedback. Ciro and the team enjoy working with our customers and giving them exceptional service. Pleased to hear you enjoyed your time with us and we can't wait to see you again!

April 01, 2019

Will Resolve Your Car Problems But Beware of Prices Was able to get my car issue resolved, but was not offered any sort of discount towards services received. I have always been offered coupons in previ More

by LRCLASSOF07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
Apr 02, 2019 -

Doral Volkswagen responded

Hi, we are pleased to hear your vehicle's issue was resolved. Our staff dedicates itself to ensuring our customers' needs are met. We have many coupons available online and encourage everyone to browse our monthly specials. Hope to see you soon!

March 31, 2019

Over the Top. Extremely satisfying. I was made to feel respected, treated with with courtesy and felt very appreciated. Smiling was so very much appreciated which was shared by the whol More

by carchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Teran, Roberto Correa
Apr 02, 2019 -

Doral Volkswagen responded

Hi, thanks for the feedback. We work hard to respect our customers and be attentive to their needs. Glad to hear your experience with Esserman Volkswagen was a great one. We can't wait to assist you again!

March 31, 2019

Excellence service It was a great service! They understand your needs and prices are affordable. Im very happy with my new car. I recommend the dealer and the staff! More

by ROSANACASTILLO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rainier Garcia
Apr 02, 2019 -

Doral Volkswagen responded

Hi Rosana, thanks for the feedback. We are pleased to hear your car buying experience at Esserman Volkswagen was such a great one. Our goal is to keep our prices affordable and our staff knowledgeable of car features and our inventory so they can understand your needs. Congrats on your new car!

March 28, 2019

air bag recall Ciro was courteous and honest. Service was quick and professional. I appreciated that the airbag replacement was taken care of and in a professional More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
May 01, 2019 -

Doral Volkswagen responded

Hi, thank you for taking the time to leave us a review, we appreciate it. Esserman Volkswagen is proud to give our customers excellent service. Our customers are our main priority so keeping them satisfied is important to us. Happy to hear you enjoyed your time with us and we can't wait to assist you again!

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