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Doral Volkswagen

Doral, FL

4.8
4,611 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,611 Reviews of Doral Volkswagen

April 09, 2019

Service Robert was amazing. He received my car, explained everything and had it ready in 45 minutes. He was pleasant and totally professional ! Looking forwar More

by RVRLPOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Pedroso, Roberto Correa
Apr 10, 2019 -

Doral Volkswagen responded

Hi RvrlPolo! Thanks for leaving us a review. Our service team is dedicated to giving our clients an efficient and professional service. We are happy you enjoyed the process with us and we hope you'll choose us again to assist you in the future.

April 09, 2019

Excellent service Ali, Feroze, Rayner Holmes and Roberto Correa were excellent. All very knowledgable, friendly and efficient. They always provide top quality service. More

by ELIEROM725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feroze Ali, Rayner Holmes, Roberto Correa
Apr 10, 2019 -

Doral Volkswagen responded

Hi ElieRom725!Thanks for taking the time to leave us some feedback. It's terrific to hear you the best experience with Feroze, Rayner, and Roberto. Our entire team is dedicated to helping our customers their perfect car at the perfect price. Hope to see you again!

April 08, 2019

Best VW service Great service ! The service was provided in a timely manner and also offered me some recomendarían for my vehicle to take in consideration for my next More

by Rafaellizarraga112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Apr 10, 2019 -

Doral Volkswagen responded

Hi Rafael! Thanks for leaving us a review. Greg and the rest of our service team are dedicated to giving our clients an efficient experience with professional service. We are happy you enjoyed the process with us and we hope you'll choose us again to assist you in the future.

April 08, 2019

Excellent Service as always Excellent, transparent, and expeditious service. Greg Brady assisted me with my vehicle and provided status updates, explanations, and a courtesy loan More

by LEMEDINA99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Apr 10, 2019 -

Doral Volkswagen responded

Hi LeMedina99! Greg and our service team are the best! You hit the nail on the head, they're excellent, transparent and provide expeditious service. So don't hesitate to come back for more of our amazing service. See you then!

April 08, 2019

Was amazing Service, Greg and Arelis Always great. Despite having to leave my car for three days to complete the repair I did not feel affected my life routine, the Esserman team provided me with a n More

by GALINDEZMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arelis Bravo, Ciro Ulloa
Apr 10, 2019 -

Doral Volkswagen responded

Hi GalindezMc, thank you for taking the time to give us some feedback. It's great to hear you enjoyed your loaner so much you want to make it your next car! We can't wait to help you then and we're pleased to hear loved our service now.

April 06, 2019

Excellence Since the moment you arrive you can find friendly people willing to help and have your dream car delivered. The sales people is very knowledgeable and More

by IG135482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Pedroso
May 01, 2019 -

Doral Volkswagen responded

Hi, it's great to see you had such a wonderful time at our dealership. We take great pride in treating our customers like family. Congrats on the new Volkswagen! Thanks for choosing Esserman Volkswagen and we hope to assist you again soon.

April 06, 2019

Great service! Service was great! They are very kind and helpful! Made sure that I got what I wanted and needed in my car! Made my purchase very quick and efficient! More

by VERITYSASHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan Aguilar, Jay Plant
May 01, 2019 -

Doral Volkswagen responded

Hi Verity, it's great to see you had such a wonderful time at our dealership. We take great pride in treating our customers like family. Thanks for choosing Esserman Volkswagen and we hope to assist you again soon.

April 06, 2019

Excellent service! My new service manager, Robert, was very professional, kind and attentive. He gave me the best possible deal and was honest about what was needed. More

by Katrodriguez24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Correa
May 01, 2019 -

Doral Volkswagen responded

Hi Kat, it's great to see you had such a wonderful time at our dealership. We take great pride in treating our customers like family. Thanks for choosing Esserman Volkswagen and we hope to assist you again soon.

April 05, 2019

Excellent treatment! I gave the rating I did because I was treated from the moment I got there to the moment I left like I used to remember being treated. I was treated wi More

by newswatcher2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan (sales). Ozzie (financing)
May 01, 2019 -

Doral Volkswagen responded

Hi, thanks for taking the time to leave a review. We work hard to create a comfortable and professional dealership experience for our customers. Pleased to hear you enjoyed yourself and we can't wait to help you again!

April 05, 2019

Replace ABS sensor The only comment is that although I had an appoint it took 3 hours before the car was finished. I don't know how complex replacing the sensor is but More

by CHUSLITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
May 01, 2019 -

Doral Volkswagen responded

Hi Chuslita, thanks for taking the time to leave a review. We work hard to create a comfortable and professional dealership experience for our customers. Pleased to hear you enjoyed yourself and we can't wait to help you again!

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