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Doral Volkswagen

Doral, FL

4.7
4,568 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,568 Reviews of Doral Volkswagen

January 16, 2019

Excellent Service Great service and experience overall. The staff was knowledgeable and friendly. As they explain step by step all that was being done to my vehicle. More

by j.rodriguez1201@outlook.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel DeMena, Cesar Adames
Jan 17, 2019 -

Doral Volkswagen responded

Hi J. Rodriguez, our staff prides themselves on being knowledgeable and assisting our customers however they can. It's wonderful to hear you had a great experience, hope to see you again!

January 16, 2019

Quick and efficient Very friendly service writer, quick and efficient service. I received no pressure to fix things that didn't need fixing and actually will look forwar More

by ROLANDO.ZAVALETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Adames
Jan 17, 2019 -

Doral Volkswagen responded

Hi Rolando, we are happy to hear you had a great experience with us. We aim to create a comfortable car servicing environment for our customers. Pleased you enjoyed our quick service and hope to see you again!

January 15, 2019

Amazing experience every time!. Great attention to detail!very organized clean and comfortable experience! Always the best! The people and waiting area is amazing. Ive gone for servi More

by DAISA.GUILARTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Mora, Bismarck Guerrero, Ciro Ulloa, Greg Brady, Andres Teran, Cesar Adames, Roberto Correa
Jan 16, 2019 -

Doral Volkswagen responded

Hi Daisa, thanks for the review. We aim to provide the best service experience! Pleased to hear you had a phenomenal time with us; we look forward to seeing you again.

January 15, 2019

Professional but overpriced I do like Esserman's people, their techs are good as are their service people, who are very pleasant, respectful and helpful. No problems there More

by alpha3turbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ciro Ulloa, Roberto Correa
January 14, 2019

Amazing service This dealership is amazing, Arelis was the associate that assisted me with my purchase and was extremely helpful and courteous. Would absolutely recom More

by Danimoncas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arelis Bravo, Greg Brady
Jan 16, 2019 -

Doral Volkswagen responded

Hi Danimoncas! Arelis and the sales team work hard to ensure every customer can shop in a comfortable environment while looking for the car of their dreams. It's great to hear that was your experience, congrats on the new car!

January 14, 2019

Great customer service Very friendly staff who are very professional. Did the oil change and it took less than hour. They even washed my car. They checked everything More

by frank13248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bismarck Guerrero
Jan 16, 2019 -

Doral Volkswagen responded

Hi Frank, thanks for the review. Our service personnel works hard to get everyone in and on in a timely manner. We're happy to hear you enjoyed the complimentary car wash. Hope to see you again!

January 14, 2019

It was done quickly and I received really good service I want thank Ciro for taking care of me he was really professional and polite. Your cashier was also very nice and patient. My car is working perfect More

by Katmendez21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
Jan 16, 2019 -

Doral Volkswagen responded

Hi Kat! Ciro and the team always try to treat their customers professionally. Happy to hear you enjoyed your experience with us. Hope to see you again!

January 14, 2019

VERY GREAT SERVICE HAVE ALWAYS BEEN TREATED IN A VERY FRIENDLY WAY! VERY PROFESSIONAL AND EXCELLENT WORK. WOULD NOT CHOOSE ANY OTHER SEVICE CENTER. WILL RECOMEND TO F More

by MCSS47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Adames
Jan 16, 2019 -

Doral Volkswagen responded

Hi Mcss47, thank you for the recommendation. We work tirelessly to give our customers phenomenal service and treat them well. Look forward to seeing you again!

January 14, 2019

Quick, Fast, and Friendly service When in for an Oil change, was in and out within an 1 1/2 hours friendly service adviser and staff in General, Have always received great service at More

by MEKKO2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Adames
Jan 16, 2019 -

Doral Volkswagen responded

Hi Mekko2000, thank you for leaving feedback. Our goal is to get our service customers in and out in an efficient manner, ensuring we do the work correctly the first time. Pleased to hear you enjoyed your experience with us and we look forward to seeing you again!

January 14, 2019

30,000 mile change Wonderful experience with Adrian who helped me out and explained everything regarding my 30,000 mile change. The servic was very quick & accommodating More

by ALEXASANTOS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Teran
Jan 16, 2019 -

Doral Volkswagen responded

Hi AlexaSantos0, we are happy to hear you had a great experience with us regarding your first oil change. Our goal is to provide exceptional service to all our customers. Hope to see you again!

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