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Doral Volkswagen

Doral, FL

4.8
4,587 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,587 Reviews of Doral Volkswagen

April 22, 2023

Arelis and Juan (financier) were so great! They stayed with us until almost midnight to get the price we were comfortable with! More

by Laurim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan (forgot his last name) for finance, Jay Plant, Arelis Bravo
Apr 24, 2023 -

Doral Volkswagen responded

We appreciate your business and thank you for choosing our dealership for your automotive needs. We're thrilled to hear that our team was able to provide you with excellent customer service and quality work, and we hope to have the opportunity to serve you again soon.

April 22, 2023

Arelis Bravo was awesome from beginning to end. Excellent customer service, patient, and willing to work with her customers. Smooth, quick transaction. More

by jen.digiacomo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arelis Bravo
Apr 24, 2023 -

Doral Volkswagen responded

We're glad to hear that our team was able to provide you with the assistance you needed during your visit to our dealership. Thank you for choosing us for your automotive needs and we look forward to serving you again in the future.

April 21, 2023

Cómpranos un vehículo usado en perfectas condiciones con una gran y atenta vendedora llamada Arelis Bravo nos vamos súper felices y complacido se las recomiendo 100./.con excelente financista llamado Juan. More

by yoanky666
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arelis Bravo
Apr 21, 2023 -

Doral Volkswagen responded

Gracias por su recomendación positiva! Háganos saber si hay algo más que podamos hacer por usted en el futuro.

April 20, 2023

Ali is an amazin salesperson. Julio is super in Services..on the other hand Ciro is a grumpy and unpolite guy to be serviced. Stay away from him More

by CUSTOMER12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Feroze Ali, Rayner Holmes, Ciro Ulloa, Julio Serra
Apr 20, 2023 -

Doral Volkswagen responded

We appreciate your kind words and are overjoyed to hear about your experience at our dealership. Our team works tirelessly to provide a memorable and personalized process, and it's great to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

April 18, 2023

Ali is very professional and was very supportive thorough the entire process. I highly recommend Ali. More

by Captjmb01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Feroze Ali
Apr 18, 2023 -

Doral Volkswagen responded

We're humbled by your five-star rating and appreciate your business. Thank you for choosing us and have a great day!

April 18, 2023

Can’t say enough amazing things about Ricky Perez! This was my first time purchasing a car and he made the experience seamless. From the second we stepped foot in VW he was on a mission to get me the More

by Arianna Hertzson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Perez , Jay Plant, Rainier Garcia
Apr 19, 2023 -

Doral Volkswagen responded

Thank you for taking the time to share your positive experience with us. We're pleased to hear that our team was able to provide you with outstanding customer service and quality work during your visit to our dealership. Thank you for choosing us for your automotive needs.

April 16, 2023

I went to service the Tiguan, supposedly they did but the suv continues to indicate that it needs service, additionally they offered me an alignment that I did not need but I accepted and the car misaligned More

by RAPD24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelisbet Diaz
Apr 18, 2023 -

Doral Volkswagen responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. Francisco Mora franciscomora@lithia.com Service Manager

April 16, 2023

It was ok the check engine light came back on after replacement of the fuel pump was done More

by phil_salazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Teran
Apr 18, 2023 -

Doral Volkswagen responded

Phil, thank you for making us aware of the issue. Please reach out to us so we can look into this further!

April 15, 2023

Arelis Bravo is amazing, she is there to make sure guests get inlove with the VW products. Very professional and she made us feel super confident with our choice. I definitely recommend her for your purchas More

by bizziosozza79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arelis Bravo
Apr 18, 2023 -

Doral Volkswagen responded

We're happy to hear that you had a great experience at our dealership and that our team was able to assist you with your automotive needs. Thank you for choosing us and we hope to have the opportunity to serve you again in the future.

April 14, 2023

Arelis Bravo, Michael Mederos, and Kelvin Moreno were fantastic, knowledgeable, informative, and very pleasant to work with. Thank you all so much for the care and service you provided. More

by vrodriguez0406
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mederos and Kelvin Moreno, Arelis Bravo
Apr 18, 2023 -

Doral Volkswagen responded

Thank you for the kind words and for choosing our dealership for your automotive needs! We're thrilled to hear that our team was able to provide you with the level of service that you expect and deserve. We appreciate your business and hope to see you again soon!

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