Doral Volkswagen

I'm am getting ready for purchase my 5th VW from Doral(Esserman) ONLY because of the amazing service team. Because of it, another friend I brought over is on her second. Biggest complaint is not ha Doral(Esserman) ONLY because of the amazing service team. Because of it, another friend I brought over is on her second. Biggest complaint is not having a "press 2 for Spanish" option. Me friends don't speak much English. What happened? More

Friendly and good communication by service representatives. Detailed estimate and fast completion of the service. representatives. Detailed estimate and fast completion of the service. More

Robert is the absolute best service person and I will trust him and VW Doral with my beetle always. Try profesional and always looking to offer top service. trust him and VW Doral with my beetle always. Try profesional and always looking to offer top service. More

Fuimos atendidos incluso fuera de su tiempo de trabajo normal, con mucha profesionalidad, y nos ayudaron a conseguir el coche que estábamos buscando, gracias yadiel por tu ayuda normal, con mucha profesionalidad, y nos ayudaron a conseguir el coche que estábamos buscando, gracias yadiel por tu ayuda More

Excellent service, 100% recommended, they have the best quality, prices and staff. This is the right place to check great cars and get a good deal. quality, prices and staff. This is the right place to check great cars and get a good deal. More

All god very professional, the ambient at the dealer is good I believe when oil change is finish they shut give the customer multi point inspection relate to the vehicle good I believe when oil change is finish they shut give the customer multi point inspection relate to the vehicle More

Went in for service without an appointment but was told what I was looking or would be quick so I decided to wait. Two and a half hours later I went to ask my service advisor how much time was needed to co what I was looking or would be quick so I decided to wait. Two and a half hours later I went to ask my service advisor how much time was needed to complete my visit and he said they tried to reach me but I didn't answer so they didn't start working on the car yet (they called my wife's number, not mine. Again, I was waiting in the customer waiting area inside). Another two and a half hours later I went to ask how much longer they needed and the reply was, "Maybe an hour or so." Went home in an Lyft to get ready for work (~1:45pm) under the condition they were going to stay in touch with me and let me know when the car was ready for pick up. Fast forward, it's now 4:10pm and still haven't heard from them and attempts to get in contact with my advisor for an update were unsuccessful so my wife took an Uber there. On the way (~4:45pm) she gets a call from the service tech, "I was just about to call you.." We finally get the car, but are the last one's to leave (~5:30pm Service closes @5) Awesome job guys. Definitely will recommend to friends. More

Excellent service! Ciro said he'd have me in and out in an hour, and he was spot on! Thank you for the fast, efficient, and friendly service. Ciro said he'd have me in and out in an hour, and he was spot on! Thank you for the fast, efficient, and friendly service. More

Ricky Perez has made our experience in purchasing a vehicle really smoothly, he was really knowledgeable about the vehicle and warranties on the car. Definitely recommend him as your next salesman. vehicle really smoothly, he was really knowledgeable about the vehicle and warranties on the car. Definitely recommend him as your next salesman. More

Best sales/dealer experience we have ever had. Would highly recommend to anyone who is interested in a VW!!! Would highly recommend to anyone who is interested in a VW!!! More