Doral Volkswagen

Quick service They are very polite and helpful; they solve issues fast and try to accommodate at the customer's most convenient time; they explain in detail the i They are very polite and helpful; they solve issues fast and try to accommodate at the customer's most convenient time; they explain in detail the issues with your vehicle. More

Wonderful customer service! Great customer service! Purchased my vehicle and take it in for servicing. Fast, friendly and I haven't paid a cent for the annual service the past tw Great customer service! Purchased my vehicle and take it in for servicing. Fast, friendly and I haven't paid a cent for the annual service the past two years. Honest and reliable, I would highly recommend. More

Very pleasant experience. Bismarck was very friendly and I drove a loaner car. I was kept well informed on the progress of the service which was under warranty. Bismarck was very friendly and I drove a loaner car. I was kept well informed on the progress of the service which was under warranty. More

Fast service overall and good knowledge I have to say I am taking my car to Esserman since 2011 for servicing and they know what they are doing. The improvement over time has been noticeable I have to say I am taking my car to Esserman since 2011 for servicing and they know what they are doing. The improvement over time has been noticeable. Yesterday I just left my car, said what it needs, and after an hour it was done. The customer service was courteous and respectful. I would take my car there in the future. More

Excellent services car was with troubles to start and the problem only was the battery after the general review and check the entire system and was ok services car was with troubles to start and the problem only was the battery after the general review and check the entire system and was ok More

Se encendio un indicador en la pizarra del auto El servicio y la atencion en general son muy buenos, el Sr Bismark es muy atento y profesional, el tiempo utilizado para la reparacion considero que f El servicio y la atencion en general son muy buenos, el Sr Bismark es muy atento y profesional, el tiempo utilizado para la reparacion considero que fue el necesario. More

Dream made reality I was very pleased with the way Noel, Jay and Ranier helped me on 10/29. After 16 years of wanting a Golf R, the team above made it happen. I am hap I was very pleased with the way Noel, Jay and Ranier helped me on 10/29. After 16 years of wanting a Golf R, the team above made it happen. I am happy to say I am now the owner of one and know I couldn't have pulled it off without those 3. xxxxxxto them. More

Excellent Service Pulled into dealership immediately received by Bismarck my service rep. Waited in a comfortable waiting room with fresh coffee, donuts, newspaper copy Pulled into dealership immediately received by Bismarck my service rep. Waited in a comfortable waiting room with fresh coffee, donuts, newspaper copy and tv. In less than an hour car was fixed, Biszmarc explained and answered my questions. Got back a fixed car and a very nice car wash also. Bismarck Guerrero is always friendly, informative, and takes his time in addressing my concerns. He's helped with my car for the last 3 yrs. I very highly recommend him! More

Excellent service Rep (Bismark) and excellent service Bismark is an excellent service representative; service was done timely and efficiently. Dealing with Bismark adds confidence in feeling that the wor Bismark is an excellent service representative; service was done timely and efficiently. Dealing with Bismark adds confidence in feeling that the work to be done is truly required and will be done properly. More