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Doral Volkswagen

Doral, FL

4.8
4,654 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,654 Reviews of Doral Volkswagen

November 29, 2018

Great service Dealt with Jose, he was very patient and knowledgable.. Reviewed all his inventory and details of the car we were interested in. I definitely recomme More

by PITA27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Dec 04, 2018 -

Doral Volkswagen responded

Hi Pita27, thank you for choosing Esserman International Volkswagen for your car buying needs. We strive to give all customers a superior car buying experience. We hope to see you again and congrats on your car!

November 28, 2018

VW Maintenance Service The service at Esserman International Volkswagen is stellar. From the moment of arrival the customer is pleasantly greeted by the staff. There's close More

by FGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bismarck in the Service Department
Dec 04, 2018 -

Doral Volkswagen responded

Hi FGS, thank you for taking the time to leave such kind remarks. We aim to be attentive to the needs of the client, ensuring we surpass their expectations. We are pleased you had a great experience and look forward to seeing you again!

November 28, 2018

Excellent I'm very pleased with the service the car feels brand new (Ciro) is always very helpful. Every time I've brought my car in you guys do an excellent jo More

by Omarferrer0425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro and Greg
Dec 04, 2018 -

Doral Volkswagen responded

Hi Omarferrer0425, we are happy you had such a great time in our service department. We seek to supply unparalleled customer service to all our customers. Thank you for visiting and we hope to see you again!

November 27, 2018

Excellent Service and Great Salesman I had a great experience buying a car at this dealership. Walked in just to see a car and walked out being a new vehicle owner. Both Reinier Garcia an More

by The Aviator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Plant, Rainier Garcia
Dec 04, 2018 -

Doral Volkswagen responded

Hi The Aviator, thank you for taking the time to leave such a great review. We seek to provide every customer with an informative car buying experience while being attentive to their needs. We are pleased you visited us and congrats on your new car!

November 24, 2018

New Jetta Seller Luis Gutierrez manager Jay Plant are very professional and a nice care to customers.AA++ Very good explanation about the car features. Good ex More

by JC Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Plant, Luis Gutierrez
Dec 04, 2018 -

Doral Volkswagen responded

Hi JC Torres, we always try to treat our customers with the utmost professionalism and care. Congrats on your new Jetta!

November 23, 2018

Costumer Service Great costumer service. It’s a bit expensive but the service is great. Everybody is very friendly and the on site rental service is very convenient. More

by NANNETTEVELEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Dec 04, 2018 -

Doral Volkswagen responded

Hi NannetteVelez, we at Esserman International Volkswagen strive to supply unparalleled customer service to our patrons. We are pleased you had a great experience within our service department. Hope to see you again!

November 22, 2018

Excellent service Very good services and excellent customer service, since the salesman (Luis) all the way to the manager (Jay), will go back against Thank you- Enriq More

by javier19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Plant, Luis Gutierrez
Dec 04, 2018 -

Doral Volkswagen responded

Hi Javier19, we seek to supply the customer with a great car buying experience. Thank you for your feedback and enjoy your new Volkswagen!

November 22, 2018

Excellent customer service. My tire pressure was low, so I drove to the dealer without an appointment. Luckily, I was assisted immediately and was able to replace my tire on the More

by VILCHEZ.TATIANA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Dec 04, 2018 -

Doral Volkswagen responded

Hi Vilchez.Tatiana4, thank you for choosing Esserman International Volkswagen for your servicing needs. We aim to provide unparalleled customer service to all our customers. We hope to see you again!

November 21, 2018

Grade A customer service. Highly recommend dealer. Knowledgeable Mechanics and consultants. Took my golf sport wagon in for a sunroof leak it had. Previous owner had the car f More

by MIKOJONES591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bismark Guerrero
Dec 04, 2018 -

Doral Volkswagen responded

Hi MikoJones591, here at Esserman International Volkswagen we take great pride in our knowledgeable personnel. We are pleased they were able to fix your sunroof leak correctly. Enjoy your Golf SportWagen and hope to see you again!

November 21, 2018

Great service...and you can get a Lyft! It is always a pleasure to visit Esserman. I have been working closely with Greg for a few months now and he is always a pleasure to work with. A defi More

by BRIAN DEBIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg (service advisor)
Dec 04, 2018 -

Doral Volkswagen responded

Hi Brian Debien, we are happy to hear you had a great experience with Greg and our service department. Thank you for choosing Esserman International Volkswagen for your car servicing needs and we hope to see you again!

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