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Doral Volkswagen

Doral, FL

4.7
4,569 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,569 Reviews of Doral Volkswagen

February 26, 2023

The service was great. Al employees were really kind and helpful! I would definitely recommend others to come here. More

by lorte042
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rayner Holmes, Arelis Bravo
Feb 28, 2023 -

Doral Volkswagen responded

Thank you for this great review! Our team here at Doral Volkswagen strives to create a pleasant customer experience and we are pleased to hear about your recent visit. We appreciate your business and hope you will consider us again in the future!

February 26, 2023

I had an amazing experience. The fastest one in my life buying a car. Maria the seller was kind and human and at the same time very profesional. The broker was so nice and help m More

by NIWVER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Ramos , Rayner Holmes
Feb 28, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this great review! Our sales team here works hard to create a great experience and will be pleased to hear of your compliments! We appreciate you choosing Doral Volkswagen and we wish you safe travels in your new vehicle!

February 25, 2023

Ciro, was very attentive when I needed to take my car back for a brake recall and facilitated me with a loaner. More

by jlargacha04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
Feb 28, 2023 -

Doral Volkswagen responded

Thank you for this great review! Ciro is an asset to our team and we are pleased to hear about your experience with our service department. Thank you for trusting Doral Volkswagen to service your vehicle. We wish you safe travels until your next visit!

February 24, 2023

I bought my car here for years ago from Ali. .. He was extremely knowledgeable about upgrading me to a better version. I went back to him for years later to buy out my lease and he was very helpf More

by meryllyn88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Feroze Ali
Feb 24, 2023 -

Doral Volkswagen responded

Hello Meryllyn, thank you for returning to Ali and Doral Volkswagen to buy our your vehicles lease! We are happy to have made this experience as smooth as possible, and look forward to assisting you with any future automotive needs.

February 24, 2023

Great and very quick service. I was attended right after my call and service was done in an hour More

by FRANCISCOASM90
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Alvarez and Kris
Feb 24, 2023 -

Doral Volkswagen responded

Hey Francisco, thank you for bringing your vehicle to Doral Volkswagen for service! Our team is happy to have worked efficiently and kept you informed. Until your next appointment, safe travels!

February 23, 2023

I have been visiting this maintenance center for several years, and every day it reinvents itself to improve customer service and benefits such as technical service. They have a group of professionals who More

by ALEXIS.FONSECA76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Correa
Feb 23, 2023 -

Doral Volkswagen responded

Thank you for sharing your confidence in our team, Alexis. We couldn't be happier to read your thoughts after several visit here at Doral Volkswagen. We look forward to continuing to provide professional and capable service during your future visits.

February 23, 2023

Amazing experience buying from this dealer and my sales rep, Ali, was not only professional but extremely knowledgeable. Certainly refreshing after dealing with many other dealerships. More

by eddie.hernandez26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Feroze Ali
Feb 24, 2023 -

Doral Volkswagen responded

Eddie, thank you for sharing this shout-out of Doral Volkswagen and our team member, Ali. We are pleased to know he provided you with exceptional service and look forward to having you back for any future automotive needs.

February 22, 2023

You had the car for almost a week for repair and was returned out w/o full charge or cleaning...every dealership that serviced cars in the past cleans the car. Also, I almost didnt have enough charge More

by mviguespitan
Recommend Dealer
No
Employees Worked With
not sure of name.
Feb 22, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this feedback. We understand your frustrating surrounding the condition your vehicle was returned to you in. I’d like the opportunity to discuss this further. At your earliest convenience, please contact me directly. Francisco Mora franciscomora@lithia.com Service Manager

February 22, 2023

I feel confident leaving my car serviced here as the are reputable & knowledgeable. Team is very efficient. More

by Ginabasulto28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris C.
Feb 22, 2023 -

Doral Volkswagen responded

Thank you for this review and for trusting our team to service your vehicle, Gina! We truly appreciate your business here at Doral Volkswagen and we look forward to your next visit.

February 22, 2023

Excellent customer service, environment and communication. Jose Silvestri make me feel so comfortable and provide sufficient information with all offers during the negotiations. Jose is literal More

by MICHMAT77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
José D Silvestri , Rayner Holmes
Feb 22, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this great review! Jose is an asset to our team and will be pleased to have his efforts recognized. We appreciate you choosing Doral Acura and hope you are enjoying your new vehicle!

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