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Doral Volkswagen

Doral, FL

4.7
4,580 Reviews
Call Dealership (305) 928-8612
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10455 NW 12th Street, Suite C

Doral, FL

33172

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4,580 Reviews of Doral Volkswagen

February 22, 2023

Excellent customer service, environment and communication. Jose Silvestri make me feel so comfortable and provide sufficient information with all offers during the negotiations. Jose is literal More

by MICHMAT77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
José D Silvestri , Rayner Holmes
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Feb 22, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this great review! Jose is an asset to our team and will be pleased to have his efforts recognized. We appreciate you choosing Doral Acura and hope you are enjoying your new vehicle!

February 21, 2023

The service excellent. The car no, the CarPlay is not working well and they didn’t give a solution for that More

by MALKINDNICO
Recommend Dealer
Yes
Employees Worked With
Kristopher Castro
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Feb 21, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this review! We are pleased to hear that you had a great service experience but we are sorry that we could not assist with all of your vehicle issues. We hope you will consider our team here at Doral Volkswagen for future services.

February 21, 2023

Excellent service very professional and very helpful. Ciro was very kind and respectful and the communication was very good More

by MIGDALIA VIERMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa, Ciro Ulloa
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Feb 21, 2023 -

Doral Volkswagen responded

Thank you for leaving us this positive review! We are thrilled to hear about your experience and Ciro will be pleased to have his efforts recognized. We appreciate you trusting Doral Volkswagen to service your vehicle and look forward to your next visit.

February 21, 2023

Took care of the issue immediately, the same day without any delays from a to z More

by DRBACCHELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Correa
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Feb 21, 2023 -

Doral Volkswagen responded

Thank you for this positive review! We are pleased to hear that our service team was able to successfully resolve your issues. We appreciate you choosing Doral Volkswagen and hope to see you again for future services.

February 20, 2023

Only cares about the sale not about the customer. Do not buy your car here. More

by denisehernandez764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rainier Garcia
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Feb 22, 2023 -

Doral Volkswagen responded

Denise, thank you for taking the time to leave us this feedback. The experience you described does not reflect how we do business and we’d like the opportunity to learn more about your recent visit. Please contact me directly at your earliest convenience. Jay Plant jayplant@lithia.com General Sales Manager

February 20, 2023

Excellent service from Jorge. Julian is usually my technician but Jorge was able to help me out and was able to look out for me by placing me in a courtesy car while I wait for my More

by RoscoeM27
Recommend Dealer
Yes
Employees Worked With
Francisco Mora, Roberto Correa
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Feb 21, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this positive review, Roscoe! Jorge is an asset to our team and we are pleased to hear about your experience. Thank you for continuing to trust Doral Volkswagen to service your vehicle and we look forward to your next visit.

February 19, 2023

Excellent service and professional staff. I am very satisfied with the service, keep it up, thank you More

by dsayagos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael FIGUEREDO
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Feb 20, 2023 -

Doral Volkswagen responded

Thank you for this positive review! We are pleased to that your recent experience with our service team was great. We appreciate your trusting Doral Volkswagen to service your vehicles and we look forward to your next visit,

February 19, 2023

This dealership provided excellent customer service. ImWould recommend to others. Everything done in a timely manner More

by yanietsosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Teran
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Feb 20, 2023 -

Doral Volkswagen responded

Thank you for this positive review. We strive to provide great customer service to everyone and are pleased to hear about your experience. We appreciate you choosing Doral Volkswagen and we look forward to your next visit.

February 18, 2023

Bad attention, terrible sincerely, I don’t go any more, bad bad especially the financing More

by GABRIELITA.VE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oscar Reyes y Rainer Garcia , Rainier Garcia
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Feb 20, 2023 -

Doral Volkswagen responded

Gabrielita, we regret to hear that you did not receive the standard of customer service that we strive to deliver for all customers. We’d like the opportunity to learn more about your recent experience with our team. Please contact me directly at your earliest convenience. Jay Plant jayplant@lithia.com General Sales Manager

February 18, 2023

Arelis Bravo is the best. She helped me with everything. She is very nice person. Thank you More

by GONVILL60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rainier Garcia, Rayner Holmes, Arelis Bravo
Report | Print
Feb 20, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this review! Arelis is an asset to our team and she will be pleased to have her efforts recognized. We are pleased to hear about your experience and appreciate you choosing Doral Volkswagen.

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