Doral Volkswagen

Staff isn’t friendly or professional. I was misinformed about the time my vehicle would be ready and had to cancel all my meetings for the day. The staff seemed bothered if asked for an u I was misinformed about the time my vehicle would be ready and had to cancel all my meetings for the day. The staff seemed bothered if asked for an update or question. People that came in after me were taken care of immediately either because they knew them personally or due to some sort of favoritism and were able to leave before me. I will make sure to advised anyone I know the way I was treated at Doral VW so they won’t have to experience the same treatment. I won’t be coming back for any service or sales in the future. More

I live in Hialeah but I rather drive to Doral to get service. The guys at Doral are way nicer. Keep up the good work. service. The guys at Doral are way nicer. Keep up the good work. More

We are all human and we all make mistakes. It’s what you do after you make a mistake that shows your true character. Service department did an excellent job making up for a past mistake. It’s what you do after you make a mistake that shows your true character. Service department did an excellent job making up for a past mistake. More

Service appointment was smooth and timely. My service advisor Julian is informative and provided excellent customer service. My service advisor Julian is informative and provided excellent customer service. More

Great Service! Good customer service, they are awesome! Anything you need , they will help you out Good customer service, they are awesome! Anything you need , they will help you out More

Very friendly and efficient. These would mark our 4th purchase with both Rayner and Jose. Great team! These would mark our 4th purchase with both Rayner and Jose. Great team! More

2 service issues and one towing for repair in less than a month with my Taos with under 8K miles.... month with my Taos with under 8K miles.... More

Really bad service, On top they made me wait for the car an hour extra after finished to bring it down, when it was parked all this time on the dealer parking lot an hour extra after finished to bring it down, when it was parked all this time on the dealer parking lot More

Issue with sensors was resolved promptly by the technician. I Always get excellent service from dealer. technician. I Always get excellent service from dealer. More

Julian has been excellent as a service advisor. My VW Atlas was delivered with defective tires from Continental which he could not get fixed but everything else was done in a timely manner. My VW Atlas was delivered with defective tires from Continental which he could not get fixed but everything else was done in a timely manner. More