Doral Volkswagen

Custkmer service is excellent. The technitians are very knwoledgeable. Will recommend. Service all in all is awesome The technitians are very knwoledgeable. Will recommend. Service all in all is awesome More

We have been Doral (Esserman) lease and service clients since 2012 and have leased 11 vehicles. The deals have been good, the cars are excellent, and the lease, sales, and service personnel have all been e since 2012 and have leased 11 vehicles. The deals have been good, the cars are excellent, and the lease, sales, and service personnel have all been exceptional. Specifically, Jay Plant, Rainier Garcia, Raimon Garcia in Sales and Finance, and Robert Correa in Service are the reasons we return. More

My salesperson was very nice and professional. She was patient with all my questions and concerns She was patient with all my questions and concerns More

Excellent Communication, fast and reliable. The costumer service was definitely impressive Jorge was amazing with the calls and explaining exactly what my vehicle needed done The costumer service was definitely impressive Jorge was amazing with the calls and explaining exactly what my vehicle needed done More

Pedro is a great advisor, he addressed all issues with my Passat very clear and accurate. The overall was great! Passat very clear and accurate. The overall was great! More

I called looking for my car that was towed there & they said it wasn’t there. My dad called they also said it wasn’t there. My insurance company called they were also told it wasn’t there. I called again & said it wasn’t there. My dad called they also said it wasn’t there. My insurance company called they were also told it wasn’t there. I called again & they said it wasn’t there. I called aaa to see where it was towed & it was in-fact at Doral Volkswagon. I called again they stated it wasn’t there. Finally the next day we found my car…. You will never guess where… Doral Volkswagon. It was there the whole time. Then when I went to pick up my car I paid the person at the counter told me to sit outside & my car would be up shortly. An hour later my car still wasn’t out. I went back to the desk & my keys were sitting there. They forgot to come & get me to let me know my car wouldn’t be pulled up. More

Poor communication, they let my car smell gas horrible, I need to came back so they can fix the problem, it’s my second time fixin the same part need to came back so they can fix the problem, it’s my second time fixin the same part More

Car: Taos - Msrp was 5k, when I hit the breaks the car sounds loud and the User Interface is laggy but customer service was good. sounds loud and the User Interface is laggy but customer service was good. More

Very courteous and informative, really made the buying process easy, Would buy again from them. process easy, Would buy again from them. More