I drive from Enterprise, AL to Dothan to get my 2014 Jeep Cherokee serviced as the local dealership is awful (Tim Whitehead). The dealerships service and attentiveness makes the drive well worth it, I pulled my vehicle right in the service drive thru , and was greeted by Tim a service advisor who was all about customer service , was friendly and personable. I was informed several times the status of what was going on, I was told what was going to be done in terms of the diagnostic service. I had no surprises, and will only let Dothan Chrysler Dodge touch my vehicle.
Stephen Daughtery was the service technician, and again Tim was the advisor. Seemless communication between the two and the service department works great as a team.