Doug's Hyundai

I was pleasantly contacted by Michael after my pre approval was sent over. I meet with Michael at the dealership, what I loved the most was his patience and listening skills. I bought cars before and approval was sent over. I meet with Michael at the dealership, what I loved the most was his patience and listening skills. I bought cars before and delt with pushy sales people and Michael is definitely professional, positive, and has excellent customer service. Everyone there was very upbeat, happy, and professional. I was very impressed by them. I highly recommend!!!! More

First time car buying experience! Yohan at Doug's was so kind, patient, and willing to explain things and let me think through options! He also was not pushy, which I really was nervous about before my app kind, patient, and willing to explain things and let me think through options! He also was not pushy, which I really was nervous about before my appointment, as I do not enjoy haggling or being pressured to buy things that I don't want to. I didn't feel pressured one way or another, and he was really great at answering all my questions and helping me make an informed decision. I would definitely recommend working with Yohan on buying/leasing a car! Thanks Yohan!! More

I purchased a new car from Doug's In November. I just was not in love with the car. So I went back! So Happy I did! Love My New Kona! Thank you so much for my amazing salesmen Yohan Bong! He made my experi not in love with the car. So I went back! So Happy I did! Love My New Kona! Thank you so much for my amazing salesmen Yohan Bong! He made my experience perfect! More

After having a horrible experience at another dealership, I came to Doug's Hyundai on recommendation of the Costco auto program. Within minutes of applying Yohan Bong gave me a call and asked if I wanted to I came to Doug's Hyundai on recommendation of the Costco auto program. Within minutes of applying Yohan Bong gave me a call and asked if I wanted to come down and see the Hyundai Kona I was interested in. Unfortunately I had gotten bogged down at work and had to put it off for a week, but what I really appreciated was that he only sent another email a few days later checking in rather than inundating me with calls. When I called him a week later ready to come in, the whole process was amazingly smooth and painless. I went in not sure if I wanted the Limited or Unlimited, and Yohan ran me through all the differences between the two trim packages without trying to influence me one way or the other. Yohan was also helpful in finding a car that offered the most rebates. I work in banking so I wanted to run all the numbers myself, and he very patiently waited on me while I calculated my payments, monthly budget, etc. I had the same experience with the finance manager David Suy. He ran through all the numbers with me, the pros and cons of all the warranty and service packages, and found a mix of options that gave me the most value that still fit within my monthly budget. If you're looking for a new car and are afraid of a high pressure sales environment, or need someone to walk you through all the options, I recommend Doug's Hyundai whole heartedly! More

Unfortunately the rating for Doug's went from a 5 to a 0 very quickly. The sales person was very helpful and I felt like he was honest and sincere, but once I hit the finance dept, I was pressured and lied very quickly. The sales person was very helpful and I felt like he was honest and sincere, but once I hit the finance dept, I was pressured and lied to. I was told by Sunny in Finance that I would get a copy of everything I signed, but when I got home to read up on the theft deterent charge I was required to pay $399 for, there was nothing in my paperwork packet. I've contacted Doug's 3 times trying to get copies of these papers, and an explanation of exactly what this is, but no one seems to be able to give me an answer. Is this what you call a dealerships hidden fees in a contract? At this point I'm frustrated, and definitely would not recommend this dealership! More

I could not have asked for a better car buying experience. Yohan, Young, and David all made this a wonderful experience. I was impressed with their customer service, dedication to safety, and no p experience. Yohan, Young, and David all made this a wonderful experience. I was impressed with their customer service, dedication to safety, and no pressure sales. Yohan was an absolute pleasure to work with, and really took the time to make sure that I was confident in the car that I was buying. More

The sales experience was excellent. The car we were interested in was ready for us to test drive when we arrived. The level of trust was high right from the start and Yohan was easy to work with. He interested in was ready for us to test drive when we arrived. The level of trust was high right from the start and Yohan was easy to work with. He listened and responded to our questions making sure that we understood everything. After completing the sale Yohan helped us set up our phones and he made sure that we understood the various options and controls in the car. More

Yohan was my Sales person - very professional, very respectful and no pressure! We were in a bit of a time crunch and he and everyone else hustled to help us get the transaction completed quickly. respectful and no pressure! We were in a bit of a time crunch and he and everyone else hustled to help us get the transaction completed quickly. More

This purchase was our first brand-new car, and Yohan made the process relaxing and informative. He knew the vehicle well and pointed out all of its features. He worked to get us a great price with all of the the process relaxing and informative. He knew the vehicle well and pointed out all of its features. He worked to get us a great price with all of the discounts available and a good interest rate. We're very happy with our 2020 Sonata Hybrid. More

We recently bought a Hyundai Sonata 2020 at Dougs of Lynnwood. Working with Yohan was relaxing and informative. No pressure and honest feedback. I would recommend you ask for Yohan if you want a good ex Lynnwood. Working with Yohan was relaxing and informative. No pressure and honest feedback. I would recommend you ask for Yohan if you want a good experience. Don helped us out with installing our phones into the system. He was excellent as well. More