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Douglas INFINITI

Summit, NJ

Overview
Reviews
Vehicles
4.9
679 Reviews
Call Dealership (908) 219-9354
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430 Morris Ave

Summit, NJ

07901

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Showing 679 reviews

September 27, 2023

Service was very good. I didn’t have to wait beyond the estimated time quoted for service completion. More

by Gardener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer de verteuil
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Sep 29, 2023 -

Douglas INFINITI responded

Hi Gardener! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Russ Arons Makreting Director Douglas Motors Corp

Helpful
September 14, 2023

For sincere and professional service- Dauglas Infinity is one of the best they will take care of your vehicle at best possible ways. More

by Shafi Faruk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer De Verteuil , Eileen Patterson, Stefani Patterson, Russ Arons
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Sep 17, 2023 -

Douglas INFINITI responded

Good morning Mr. Faruk, Just a brief note to say thank you for your 5 star review regarding Spencer and your most recent visit to our service department. It's always refreshing to read reviews such as yours because it tells us that our efforts are noticed and appreciated. Rest assured that I will pass your comments along with my congratulations to Spencer for a job well done! Thank you again, and we look forward to being of service to you again in the future.. Most sincerely, Jon Liebman Executive Vice President Douglas Auto Group

Helpful
September 13, 2023

My husband, Don, has been leasing his cars here since 1998. He recommended it to me and I was totally satisfied with my experience More

by cambria74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Coronado
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Sep 16, 2023 -

Douglas INFINITI responded

Good morning Mrs. Cambria, Just a brief note to say thank you for your business, and for your 5 star review regarding your recent purchase experience with Gil and Douglas Infiniti, and thank you for your families business over the past 25 years. It truly means a lot to us to know that, and rest assured that I will pass your comments along with my congratulations to Gil for a job well done. Thank you again, and enjoy your new Infiniti. Most sincerely, Jon Liebman Executive Vice President Douglas Auto Group

Helpful
August 23, 2023

From start to finish, Luke, John and the rest of the team at Douglas Infiniti were tremendous! It was truly the best car buying experience we’ve had, and we’ve had a lot of experience over 40 years of drivin More

by CRads
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Calder, John (Finance) 5 Stars to both!!
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Aug 30, 2023 -

Douglas INFINITI responded

Crads, thank you for your kind words and this wonderful review! We love to hear about great experiences like this. Russ Arons Marketing Director Douglas Motors

Helpful
August 05, 2023

Everyone was informed, helpful and attentive. Gill gave us great information with no pressure. Mark handled the finance in a very professional manner. More

by Bmcilroy76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gill, Mark.
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Aug 14, 2023 -

Douglas INFINITI responded

Hello Bmcilroy, Thank you for taking the time to provide us with your 5 star review regarding your recent purchase experience with Gill and Douglas Infiniti. It's always refreshing to read comments such as yours because it tells us that our efforts are noticed and appreciated. Rest assured that I will pass your comments along with my congratulations to Gill for a job well done. Thank you again and congratulations on the purchase of your new Infiniti. Jon Liebman Exec. Vice President Douglas Auto Group

Helpful
July 26, 2023

Douglas Infinitl sales consultants are very knowledgeable and of their due diligence on your choice of vehicle. The buyer experience was the best I ever had purchasing a new car. More

by kameshiag
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher NG
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Jul 29, 2023 -

Douglas INFINITI responded

We appreciate your positive review about your recent experience with us! We also appreciate your Business. Russ Arons Marketing Director Douglas Motors

Helpful
July 20, 2023

Luke, Chris and the Douglas team were fantastic. Very smooth experience and would buy again. More

by Vincent Tripodi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke and Chris
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Helpful
July 09, 2023

This is my 4th Infiniti leased from Douglas. Sales and service have been excellent through the years. Gil was great to work with. More

by dennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil and John Lato
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Jul 13, 2023 -

Douglas INFINITI responded

Hi Dennis, Thank you so much for taking the time to provide us with your 5 star review of Gil, John Lato and Douglas Infiniti, and even more importantly, thank you for your continued patronage over these many years. We must be doing something right! Rest assured that I will pass your comments along to Gil for a job well done! Thank you again, and congratulations on the purchase of your new Infiniti. Best wishes, Jon Liebman Exec. Vice President Douglas Auto Grouop

Helpful
July 05, 2023

Repairs were done exactly as they said and kept me informed of the progress of the repair and when to expect my car More

by Jbrunosr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spenser, Eileen Patterson, Stefani Patterson
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Jul 09, 2023 -

Douglas INFINITI responded

Good morning JBrunosr, Just a brief note to say thank you for your 5 star review of Spencer and Douglas Infiniti regarding your most recent visit to our service facility. Rest assured that I will share your comments with Spencer for a job well done! Thank you again and enjoy your summer. Jon Liebman Exec. Vice President Douglas Auto Group

Helpful
July 03, 2023

If you are looking for the definition of customer service it's Douglas Infinity. Fantastic experience More

by Yizo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marisella, Eileen Patterson, Stefani Patterson, Russ Arons
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Jul 06, 2023 -

Douglas INFINITI responded

Hi Yizo, we are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us the Kind Review. Russ Arons Marketing Director Douglas Motors

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