Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Douglas INFINITI
Summit, NJ
743 Reviews
For more than 50 years, the Douglas Auto Group has served more than 150,000 customers in sales and service. That means if you’re in the market for INFINITI cars for sale in Summit, New Jersey, Douglas INFINITI has the track record you can count on.
Craving the speed of the INFINITI Q60? Intrigued by the spacious seating of the INFINITI QX60 or the roaring horsepower of the INFINITI Q50? Douglas INFINITI is a new and used car dealership that’s proud to carry a vast inventory of new and certified pre-owned INFINITI sedans and SUVs that meet your criteria.
The dedicated staff in our on-site finance center works with several different area lenders to find a competitive loan or lease rate that fits your budget and credit history.
After you drive away in your new vehicle, our INFINITI Service Center will be waiting to perform scheduled service and advanced repairs so that you can get back to driving your new INFINITI.
At Douglas INFINITI, we’re also committed to three core values:
Integrity: We’re human and will occasionally make mistakes, but we’ll never allow you to be hurt because of it
Respect: We aim to do what is right at all times. This is a promise we make to our employees and you.
Trust: We are dedicated to earning your business right now and in the future.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday Closed - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 743 reviews
August 27, 2026
Michael was very attentive and knowledgeable about requirements for my service to be completed. He truly cares for his customers and is a good listener. requirements for my service to be completed. He truly cares for his customers and is a good listener. More
by tsk
Verified Customer
August 26, 2026
Professional with excellence and compassionate service Didn’t have to wait too long. Great work! Didn’t have to wait too long. Great work! More
by grandwin
Employees Worked With
August 26, 2026
We like the Service MODEL the manager and the owner was very very special and XO was tremendous Services beautiful very very special and XO was tremendous Services beautiful More
by BELAIRBARUCH
Employees Worked With
August 26, 2026
Martin was great. Informative and the service was quick. Great facility and will return for next services. Informative and the service was quick. Great facility and will return for next services. More
by IRILEY22
Employees Worked With
August 25, 2026
I had an issue with my a/c and it took 2 weeks for the part and they had to take apart the car, so it took longer than I thought. but I had a beautiful loaner car to use and it was no big deal. My a/c I. part and they had to take apart the car, so it took longer than I thought. but I had a beautiful loaner car to use and it was no big deal. My a/c I. My car is working perfectly. Thank you! More
by LINDA.TRIMARCO
Employees Worked With
Sorry don’t remember his name.
August 23, 2026
Service team performed an oil change and discovered oil in my Turbo charged engine, it was covered under my drive train warranty. All went well and got a loaner car until service was completed. . Vehicle r in my Turbo charged engine, it was covered under my drive train warranty. All went well and got a loaner car until service was completed. . Vehicle runs great now . Thank you More
by fjkloso
Employees Worked With
August 22, 2026
Comfortable and easy Axel Jim made us feel reassured and accommodating The experience was positive accommodating The experience was positive More
by Rsalvatori
August 22, 2026
Very attentive service staff. Love my Q50.Douglas Infiniti has kept my Q50 in tip top condition. Love my Q50.Douglas Infiniti has kept my Q50 in tip top condition. More
by georgeg1936
Employees Worked With
August 22, 2026
Didn’t give me the discount on new Bridgestone tires. All other retailers have the offer posted. They didn’t give it even tho I asked. I asked why it wasn’t applied. He said they work on commissions! T All other retailers have the offer posted. They didn’t give it even tho I asked. I asked why it wasn’t applied. He said they work on commissions! Terrible! I had to stay on it and wanted a complete exogenous my bill. He never called me back! More
by SLENTQX50
Employees Worked With
