
Douglas INFINITI
Summit, NJ
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I had a great experience at Douglas. I set out to purchase a vehicle that was affordable for me and my salesman, Aaron Goodwin did a fantastic job of helping me stay in task. His knowledge and profes purchase a vehicle that was affordable for me and my salesman, Aaron Goodwin did a fantastic job of helping me stay in task. His knowledge and professionalism was greatly appreciated. I'm beyond satisfied with my purchase. This is the only dealership my family uses to purchase cars from!! More
Douglas Infinity made the entire experience of buying totally hassle free. Ray was our customer representative and he was wonderful from start to finish. The price we paid was competitive with other de totally hassle free. Ray was our customer representative and he was wonderful from start to finish. The price we paid was competitive with other dealers, but Ray went out of his way to make the process welcoming and pressure free. They even talked us out of a color combo (they were right in the end) that looked good on the web, but not so much in person. We appreciated the time Ray spent with us going through the features of the JX as well as taking care of little details which were above and beyond the normal process. A+ More
very easy to work with, no stress, very friendly and accommodating. Alan, our salesman, did everything to give us the best price and service. My husband and I had a friend who purchased there and was al accommodating. Alan, our salesman, did everything to give us the best price and service. My husband and I had a friend who purchased there and was also happy. We are very pleased with the car and the great service. The dealership is also conveniently located. More
Purchased a 2009 G37x sedan from Ray Pierce. Ray was very professional and made the process easy. He took the time to explain the vehicle's navigation and technology systems which was very helpful. Th very professional and made the process easy. He took the time to explain the vehicle's navigation and technology systems which was very helpful. The vehicle was prepped to look like new - exactly as promised - and I was very happy with my experience. The entire team at Douglas was very professional and polite. Would definitely recommend this company to familiy/friends. Thanks! More
definitely had a blast purchasing my brand new infiniti...costume service was nice and I recommend them to anyone.........the lounge was nice...people were friendly...and its such a wonderful plac infiniti...costume service was nice and I recommend them to anyone.........the lounge was nice...people were friendly...and its such a wonderful place if ur in need for a brand nee car. More
I came to this dealership in search for a used car at a reasonable price. The dealership and specifically the sales associate went above and beyond to guarantee a reasonable price. This experience was bett reasonable price. The dealership and specifically the sales associate went above and beyond to guarantee a reasonable price. This experience was better than all previous experiences I've had at other dealerships. Steve Sokol was a very knowledgeable sales associate and seemed to have extensive experience in this field. He did everything in his power to make this an easy process. More
Went in to lease a ne w G37x. Looked at both new and a used 2010 - great deal on used with only 16k mi. Every one was very helpful. Will buy again. used 2010 - great deal on used with only 16k mi. Every one was very helpful. Will buy again. More
My husband & I went in search of a specific used car to which this dealership had one in their inventory. The car was a trade in and we initially had a few misgivings due to the state of the car when w to which this dealership had one in their inventory. The car was a trade in and we initially had a few misgivings due to the state of the car when we first saw it however Mike Carchia & everyone at Douglas made all of our fears disappear. From the moment we walked in we were given white glove service. Any questions we had were answered. Any problems we had were fixed. When we picked up the car a week later it looked BRAND new. They did an amazing job fixing the scratch we had an issue with and the detailing job they did was superb. They really were a pleasure to work with and even shipped our new plates to us via overnight delivery so we would get them in time to register the car in our town before the holidays. We would definitely buy from them in the future and would not hesitate to recommend them to anyone looking for a new or used car. You never get the feeling like you are being glossed over or taken for a ride here and we would know - we visited four other dealerships that weekend... We were especially lucky to work with Mike Carchia - he is a great salesman & a great guy. Thanks to everyone at Douglas! More
Always a pleasant experience dealing with Douglas Infiniti. It's nice to go somewhere with good customer service. Overall it's always been a good experience. Infiniti. It's nice to go somewhere with good customer service. Overall it's always been a good experience. More
This service team is the best there is! Alexis M. took care of me and put me at ease. I couldn't ask for better service! She explains everything that is being done to my car and gives me an accurate wait care of me and put me at ease. I couldn't ask for better service! She explains everything that is being done to my car and gives me an accurate wait time. More