
Douglas INFINITI
Summit, NJ
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Last week we purchased our 9th car from Douglas Infiniti. Obviously, that statement says it all. From Gil and Jamie in sales to Mario, Alexis and especially Gary in the service department, my husband an Obviously, that statement says it all. From Gil and Jamie in sales to Mario, Alexis and especially Gary in the service department, my husband and I have been very happy with Douglas Infiniti. Therefore, I highly recommend Douglas Infiniti to all my friends and family. More
alexis handled my every need, she was knowledgeable and friendly. Service was incredibly quick, I have never had a more enjoyable experience taking my car in for service friendly. Service was incredibly quick, I have never had a more enjoyable experience taking my car in for service More
I have bought all my cars at Douglas Infiniti since 1990 and had them serviced there. The reason? These people know how to treat their customers. They listen, work to find the best fit and make the entir and had them serviced there. The reason? These people know how to treat their customers. They listen, work to find the best fit and make the entire process smooth, friendly and satisfying. For my most recent purchases, Aaron Goodwin represented this philosophy beautifully, with an assist in a pinch from Carey Jackson. In both cases, Jamie Fishbane (who I have known since about my first purchase) handled the paperwork knowledgably and carefully, explaining everything. In short, a great process - from beginning to end - with a great group of people. More
Both Mike and Jamie and were extremely helpful, professional and not pushy at all. I would highly recommend this dealership and working with both Mike and Jamie. professional and not pushy at all. I would highly recommend this dealership and working with both Mike and Jamie. More
This is a great Dealer. Second car purchased from them & have always used their service department. Steve Sokol was excellent; he made the sales transaction a very comfortable one and was very helpfull in & have always used their service department. Steve Sokol was excellent; he made the sales transaction a very comfortable one and was very helpfull in all our needs & questions. I was impressed with the interest & thanks which the Sales Managers expressed re: our purchase. My only slight disappointment was the trade-in value for our 2004 G35x; I expected a little more than what was negotiated but I understand the Dealer's reason for the lower than expected price. On the otherhand, the lease price for our new G37x was exceptional. More
This is the first time I've bought a car on my on (new or used). I must say Aaron was very informative, did not try to pressure me into anything I did not want and after all was said and done he told me to t used). I must say Aaron was very informative, did not try to pressure me into anything I did not want and after all was said and done he told me to think it over carefully before making my decision. Very polite. More
I cant say thank you enough to the staff at Douglas Infiniti and to Aaron Goodwin in particular. Aaron's calm professional demeanor led to a very comforatble buying experience. Once Aaron knew what I n Infiniti and to Aaron Goodwin in particular. Aaron's calm professional demeanor led to a very comforatble buying experience. Once Aaron knew what I needed, he worked tirelessly to help make the deal happen for me. I purchased a preowned Infiniti G35 and I am very happy with the purchase and the experience Douglas Infiniti offers. I walked in a very anxious buyer and out a very happy customer. I will return to Douglas for any future purchases. Thank you Aaron and Douglas Infiniti staff. More
There is so much that I want to say, it’s hard to know where to begin. Let me begin with integrity. Mike Feeley is one of those people that just makes the world a better place. He is a fair judge, & se where to begin. Let me begin with integrity. Mike Feeley is one of those people that just makes the world a better place. He is a fair judge, & seeks to make wrongs right. He does what he says. He is caring & he sticks to his beliefs. Mike had taken the time & patience to solve a 3 month problem, which was not from his own origination, within a of a week’s time. He made is seem easy, however - not everyone one could do this. In fact, very few could. It took someone with the will, the judgment, the intelligence, the expertise, AND the understanding to address this issue in the easiest & most proper fashion. & that could only have come from one person I know. Mike Feeley. This will not be forgotten. Not only does this ensure my continued loyalty, but I have written many reviews online, & also refer friends to Douglas. The impact that Mike has made has been so positive, that it has reaffirmed my belief that the world is inherently good. Well – at least that a few within it are! & those are the people that enable you to move on with hope. Thank you to Mike once again & thank YOU, Douglas Infiniti. More
I went with my friend who leased an infinit and was so impressed with the service a couple days later i went to lease one myself. the showroom is excellent and the service is friendly and helpful. they ca impressed with the service a couple days later i went to lease one myself. the showroom is excellent and the service is friendly and helpful. they catered to all of my needs and look forward to doing more bsuiness with them in the fiture! More
Aaron Goodwin was great! He brought about a warm family spirit which came across as knowledgable and friendliness! He explained everything to a "T" and was very professional. He was able to meet all of my spirit which came across as knowledgable and friendliness! He explained everything to a "T" and was very professional. He was able to meet all of my needs on my wish list inside of G37 coupe! And to seal the deal, the price was "Great"! I definitely have to thank the owner, John, and entire sales teams! More