Douglas INFINITI

I have to thank the owner Jon Liebman for resolving my concern in a very timely manner. They took complete ownership of issue and made sure it was resolved as soon as I brought it to their attention. To concern in a very timely manner. They took complete ownership of issue and made sure it was resolved as soon as I brought it to their attention. To me that speak volumes about this dealership and their ethical standards! Thanks again More

From beginning to end the experience was pressure-free. Carey Jackson and Jamie Fishbain treated me like family the entire time. I bought a QX 56 in December of 2011 and was so happy, I went back to buy a Carey Jackson and Jamie Fishbain treated me like family the entire time. I bought a QX 56 in December of 2011 and was so happy, I went back to buy a second car in May of 2012. I would recommended Douglas Infiniti to everyone because of the no hassle, very respectful nature that you are treated by their entire staff. I have bought mostly Lexus in the past, but have been very quickly transformed to being a loyal Infiniti owner. Keep up the good work gentlemen it is very refreshing to experience such genuine and exceptional treatment during the car buying process!! More

Noticed a few minor faults with a certified pre-owned and had it fixed in one day! The service was very prompt and a breeze to get in and out. had it fixed in one day! The service was very prompt and a breeze to get in and out. More

Great experience all around! Kind, helpful staff was Great experience all around! Kind, helpful staff was very helpful with questions and drove off same day with no problem. Even with a trade in! Great experience all around! Kind, helpful staff was very helpful with questions and drove off same day with no problem. Even with a trade in! Would definitely buy from here again. More

Was attempting to get out of my old G37 lease five months early. Called multiple dealers and no one would give me a decent price. Called my current dealer and he was not able to work out a deal either. Al early. Called multiple dealers and no one would give me a decent price. Called my current dealer and he was not able to work out a deal either. Alan called me and within five minutes gave me a great offer. No games or BS. Very surprising and refreshing experience. Would definitely recommend and will do business with in the future. My old dealership was Salerno Duane in Denville. Had a very bad experience with Infiniti of Clifton. Agreed to price over the phone. When I came in, the 'manager' presented with a different price and would not budge. Also received bogus figures from Infiniti of Englewood. Don't plan to waste my time in the future with those dealerships. More

Excellent customer service, worked out all details of the final deal in our favor. Slight misunderstanding was totally absorbed by dealership without hesitation. All members of team had pleasant nature. Arr final deal in our favor. Slight misunderstanding was totally absorbed by dealership without hesitation. All members of team had pleasant nature. Arranged all scheduling with us. Helped deal with return of old (non-Infiniti) lease. Recommend dealership and cars to all. More

I love getting a new car, but the process of buying it can be painful. Gil made me feel comfortable from the start, helped me with the choice of color and made me feel he was there to help, not just sell. can be painful. Gil made me feel comfortable from the start, helped me with the choice of color and made me feel he was there to help, not just sell. They were upfront and fair about the price and there were no salesy remarks like " what will it take to get you in this car tonight." I wold recommend this dealer to anyone looking for an Infinit. My M37 is great and I am glad I bought it from Gil and Douglas Infiniti. More

Thank you to Alan and the staff at Douglas. This is our Thank you to Alan and the staff at Douglas. This is our 3rd Infiniti(2 G37 Sedans and 1 G37 Convertible) from Douglas and each time the experience ha Thank you to Alan and the staff at Douglas. This is our 3rd Infiniti(2 G37 Sedans and 1 G37 Convertible) from Douglas and each time the experience has been wonderful from start to finish! More

Buying something like Infiniti is always difficult, especially if you are a first time buyer, carry good but not excellent credit score, don't have long enough credit history to track back, and even wi especially if you are a first time buyer, carry good but not excellent credit score, don't have long enough credit history to track back, and even with a temporary immigration status. I never dreamed about buying an Infiniti FX35 before I dropped by at Douglas. I was interested in a used 2008 FX35 and I was stopping by just to take a look at it. I was kinda hesitate to walk in because I know although I have a job with decent payment, I came into the US only 3 years ago as a student, after I started working my credit history was still very limited due to time issue. However Steve and the financial manager Jamie worked this out. They offered me options of purchasing and financing, with a fair price. I am glad that I went to Douglas, all people in there are very friendly, the transaction was very smooth, with little pressure. Highly recommended. More

Very friendly and attentive staff at the dealership. Really worked with me to make sure I get the best deal and I ended up getting the G37x. They have also made sure that all of the small details do no Really worked with me to make sure I get the best deal and I ended up getting the G37x. They have also made sure that all of the small details do not fall through the cracks, have followed up promptly and have made the whole experience enjoyable. Would highly recommend this dealership! More